from personal experience of installing ntl cable modems in Belfast, the vast majority of ntl customers are ignorant of their computer and the risks of a 24/7 connection. Unfortunately I dont get the time to educate the customers I personally install, asto the need for firewall and anti-v softwear, but I try to leave them the addys of sygate and grisoft.
Ntl really need to start educating their customers or else its network will be covered with bugged up computers. I've tried to point this out several times, but I'm just a ****** subcontractor, so what do I know.