General Is there any VM Staff on this forum anymore? - ntlworld email problem

gooner4life · 13-01-2021, 18:24

Hi,

I've had an old ntlworld email account compromised, I don't know how they've changed the password, I couldn't work out how to do it since the old webmail login got removed as it's no longer attached to a Virginmedia account, but they managed to and have since compromised several services that I originally signed up for with that address.

**Paul** · 13-01-2021, 19:37

Sounds like something you would be better asking about on the VM forum.

spiderplant · 13-01-2021, 20:08

Quote:

Originally Posted by Paul

Sounds like something you would be better asking about on the VM forum.

To be clear, that's https://community.virginmedia.com/t5/Email/bd-p/email
Though I'm not sure they'll help you there either.

Have a look at https://www.virginmedia.com/help/security-hub

gooner4life · 13-01-2021, 20:28

Thank you.