23-12-2015, 22:02
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#1
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Inactive
Join Date: Oct 2009
Posts: 319
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Vivid upgrade
MyVirginMedua says my 152Mb will upgrade to 200Mb by the end of July 2015
I'm still n 152Mb - any idea why?
Thx
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23-12-2015, 22:27
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#2
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,845
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Re: Vivid upgrade
The upgrade is not automatic. You have to apply for it.
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24-12-2015, 05:42
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#3
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cf.mega poster
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Vivid upgrade
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24-12-2015, 07:00
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#4
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 10,133
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Re: Vivid upgrade
Why don't you go for the new 150mb, sweet all difference to 200mb, and save yourself some money.
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24-12-2015, 09:38
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#5
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Inactive
Join Date: Apr 2008
Location: area 14
Services: SkyQ silver 2TB
SkyQ mini multiroom
Boxset
skysports HD
skymovies HD
Virgin vivid 350meg
Posts: 281
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Re: Vivid upgrade
I applied way back when they first put it that there giving the pretend free upgrade got the screen saying early November 2015 that never came now it says between april 2016 and june 2016 by then there will have been another price rise.
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29-12-2015, 13:13
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#6
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Inactive
Join Date: Feb 2007
Location: Leeds
Services: VM XL TV
XXL Broadband 152mb
Tivo 500gb
Home phone (M)
Posts: 20
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Re: Vivid upgrade
Had the same problem, had to order it on the Virgin Website, I needed a new Superhub which costs £5.99 postage which came within a few days.
To be truthfull it doesn't seem any faster than the 152mbps I was getting before
Speedtest.net shows that I'm getting 205mbps
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29-12-2015, 15:10
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#7
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: Vivid upgrade
If you're expecting it to make web browsing feel faster not going to happen unfortunately.
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30-12-2015, 07:47
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#8
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cf.mega poster
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Vivid upgrade
Indeed, almost no sites will actually supply 150mbit speeds, let alone 200mbit. Most of the delay these days is down to latency, round trip times and even the protocols themselves - nothing a faster connection is going to really help.
150Mbit+ speeds are mainly useful for either heavy downloading or multiple users.
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30-12-2015, 19:37
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#9
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Inactive
Join Date: Nov 2011
Posts: 267
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Re: Vivid upgrade
When i go to apply is talks about a self install? What is to install? And by taking thois upgrade an i agreeing to a new contract?
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30-12-2015, 20:10
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#10
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,845
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Re: Vivid upgrade
It is not a new contract but you may need to install (and pay delivery charge) for newHub.
The install just means you ring in to activate the new hub.
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