You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.
Is this an ntlworld or virginmedia address? and what mail client are you using?
I had a headache setting up the latter recently and found the smtp settings to be a bit weird, and guesswork. If I had to do that again it will be a stab in the dark.
It's a virginmedia address and using outlook on the wifes laptop. I've tried altering the port numbers etc but no change to the error - I even double checked the outgoing address was correct . . . it's going to a Hotmail account if that makes a difference ?
it was working ok, now it's not, very weird (and the wife is no help at all when I question her lol )
__________________
“You get a wonderful view from the point of no return.” ~ T. Pratchett
If I recall correctly in Outlook 2010, unlike with the ntlworld account, I had to find the advanced settings for the virginmedia setup and make sure I was setting the ports - 993 for IMAP incoming, 465 for SMTP out to smtp.virginmedia.com, and that the outgoing server did need authentication.
Join CF
You are here: 
but after ticking the box the Emails are now being sent.
