100M : DNS issue?

[justasking92]

Hello I am having issues connecting to certain sites

Sites like twitter are taking a long time to connect to or I am having to spam refresh 50times to get onto but other sites are working fine.

The weird thing is I am using chrome and when I go incognito it connects fine but when I use IE explorer it also never conencts, I understand there have been some DNS issues and I have tried both Google and Virgin DNS and it still happen s

---------- Post added at 22:02 ---------- Previous post was at 22:00 ----------

Nevermind it seems that even Incognito doesn't load now

[BenMcr]

http://community.virginmedia.com/t5/.../2361999#M5542

[justasking92]

Originally Posted by BenMcr

http://community.virginmedia.com/t5/.../2361999#M5542

I saw that and the thing is I have tried Google DNS and still got the issues with some websites taking forever/never loading which is why I am asking here

[qasdfdsaq]

Funny, I saw BT apologizing in the news yesterday about some sort of outage too

[General Maximus]

Originally Posted by BenMcr

http://community.virginmedia.com/t5/.../2361999#M5542

oh god I love the irony, this has just given me an unexpected Sunday morning laugh at 08:25

"Specifying alternative DNS settings as noted above should provide a temporary solution while we work to get this fixed"

so as VM know they don't support this feature on the shub, they expect everyone to go round all their devices (because they love to advertise that VM connections are for the whole family) and make the changes manually?

Originally Posted by justasking92

when I use IE explorer it also never conencts, I understand there have been some DNS issues and I have tried both Google and Virgin DNS and it still happen

I use IE and google dns and haven't had any problems at all over the last couple of days and I have tried twitter as well. If you are still experiencing the problem (and have configured google dns) it would be worth opening a command prompt and doing ipconfig /flushdns and then trying twitter again

Originally Posted by justasking92

I saw that and the thing is I have tried Google DNS and still got the issues with some websites taking forever/never loading which is why I am asking here

did you run ipconfig /flushdns ?

[horseman]

Originally Posted by tizmeinnit

did you run ipconfig /flushdns ?

....and try Namebench?

[Jon T]

When we rang to report this problem at work on Friday we were told to change our DNS to 194.168.4.123 and 194.168.8.124 as the .100 servers were residential.

I suspect the above is some sort of codswollop.

BTW, If it makes any difference, at work we are on a MIA connection.

[General Maximus]

Originally Posted by Jon T

When we rang to report this problem at work on Friday we were told to change our DNS to 194.168.4.123 and 194.168.8.124

if they can differentiate on their end between residential accounts and business accounts then it is their responsibility to configure it via dhcp

[Kushan]

Didn't even notice there was a problem. Hurrah for using Google and OpenDNS.

[General Maximus]

exactly

[qasdfdsaq]

Originally Posted by Kushan

Didn't even notice there was a problem. Hurrah for using Google and OpenDNS.

Hurray for BT...

Lol. No but seriously, VM's DNS servers may have a reliability problem (possibly stemming from the VM network itself inherently having higher packet loss) but they're often the fastest of all UK ISPs.

[justasking92]

no update yet ;(

[Kushan]

Originally Posted by qasdfdsaq

Hurray for BT...

Lol. No but seriously, VM's DNS servers may have a reliability problem (possibly stemming from the VM network itself inherently having higher packet loss) but they're often the fastest of all UK ISPs.

I've never known any other ISP's DNS servers to go down as often as Virgin's do, but when they work, they work well. Still, OpenDNS is at least as fast for me as Virgin's DNS and I don't think they've ever had an outage. They used to annoy me with their search page but now they've got rid of that, I really cannot complain.

[qasdfdsaq]

I think the difference it makes (in speed) increases the further you get away from London. VM's advantage is having local DNS caches around the country in each part of their network - external providers such as Google or OpenDNS don't. Hence if you're in South-East England, you're looking at maybe 3-5ms to VM's nearest DNS servers or 5-10ms to everyone else's in London. In Scotland you're looking more like 3-5ms to VM's nearest DNS servers or 15-20ms to London.

As for outages, can't say I notice them much, but admittedly during the years I was with VM I usually had Google DNS set anyway mainly because it was just easier to remember when entering network settings by hand!