ADSL Unable to connect to Outlook 2010 with Virgin

arch1865 · 13-07-2012, 10:07

Hi there, my first post & I am hoping that someone can help me out. I have a work laptop (XP SP3) which when I am connected by wireless or with a cable to Virgin, does not allow Outlook to connect. However, if I am away from home & using a non Virgin connection it works! I have also tried connecting at a friends, also on Virgin, and it still does not connect. I have disabled the firewall in the Super Hub & on the laptop but has no effect. Would anyone have any ideas as to why this should be and whether there is a fix for this?

Many thanks

Arch

adduxi · 13-07-2012, 10:38

Try this thread for answers?

http://community.virginmedia.com/t5/...ion/td-p/82274

arch1865 · 13-07-2012, 10:54

hi adduxi

I should have been a bit more specific on this. The email address & exchange server are not VM ones, but my company ones. VM is just providing, or not as is the case, the means to connect. As I said I have no problem with other internet connections, just Virgin.

Many thanks

Arch