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I have been reading through the forums and relise that the V+ box does not work with some TVS, we have been told Virgin Media is working on this problem. any news?
My tv is a Logik l423cd11/l473cd11 Model range at 42" i go to the 3d section and it says my tv is not supported. yet my ps3 is running fine with 3d through it..
My V+ box is Model : explorer 8300DVB.
I have rang up support and i dont think she understood what i meant as she kept on telling me to restart my box. eventually she said there is a fault there end and someone will ring me back 3-5 days..
Is the TV connected directly to the V+? Sometimes people have problems connecting via amps that don't support 3D signalling, but a direct connection works.
Anyway, if the message is "This format is not supported by your TV", a change to the V+software is planned for later this month which may allow it to work.
Yes it is direct into the V+ Box. i have brought down the tv downstairs and tested it on the TIVo box we have and all is working perfect. it is just this particular box.
I knew thay had planned a software update to the V+ boxes to get it working i thought it would of been done by January.
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