Am I Unusual ?

[gba93]

If a title like that doesn't get a response I don't know what will !!
Now for the real problem - I'm base in Camberley and up until about a month ago had very few problems (am on 20mb and get about 18-19 normally) but since then I've started to intermittantly (but with increasing frequency) lose my internet connection (usually with a DNS problem and for between minutes and hours, sometimes overnight) - is anyone else been affected in the same way or could it be my cable modem going home?
Thanks

[thenry]

whats your set up like > cable modem > third party router ?

[Peter_]

Please post the modem model and the Upstream and Downstream stats from your modem just click http://192.168.100.1/CmOpConfig.asp or if that does not work click http://192.168.100.1/

[gba93]

Modem model is Ambit 256 - that is connected to a D-Link DIR655 router and then by ethernet cable to my PC and wireless to my laptop.

Is it the info from the Event Log or Downstream & Upstream options ?

[Peter_]

Originally Posted by gba93

Is it the info from the Event Log or Downstream & Upstream options ?

Yes

[gba93]

As follows:

Event Log:

First TimeLast TimePriorityDescription
Mon Oct 03 13:57:46 2011 Mon Oct 03 13:57:46 2011 Information (7)The s/w filename specified in the config file is the same as ...
Mon Oct 03 13:57:46 2011 Mon Oct 03 13:57:46 2011 Information (7)A software upgrade filename was specified in the config file.
Mon Oct 03 13:57:46 2011 Mon Oct 03 13:57:46 2011 Information (7)Authorized
Mon Oct 03 13:57:46 2011 Mon Oct 03 13:57:46 2011 Information (7)Registration complete!
Mon Oct 03 13:57:46 2011 Mon Oct 03 13:57:46 2011 Information (7)We registered with a DOCSIS 1.1 config file!
Mon Oct 03 13:57:46 2011 Mon Oct 03 13:57:46 2011 Information (7)Received a REG-RSP message from the CMTS...
Mon Oct 03 13:57:46 2011 Mon Oct 03 13:57:46 2011 Information (7)Sending a REG-REQ to the CMTS...
Mon Oct 03 13:57:46 2011 Mon Oct 03 13:57:46 2011 Information (7)CableModem SNMP configure complete
Mon Oct 03 13:57:46 2011 Mon Oct 03 13:57:46 2011 Information (7)IP init completed ok
Mon Oct 03 13:57:46 2011 Mon Oct 03 13:57:46 2011 Information (7)CableModem TFTP init ok
Mon Oct 03 13:57:46 2011 Mon Oct 03 13:57:46 2011 Information (7)CableModem DHCP client init ok
Mon Oct 03 13:57:45 2011 Mon Oct 03 13:57:45 2011 Critical (3)DHCP WARNING - Non-critical field invalid in response.
Time Not EstablishedTime Not EstablishedInformation (7)MAP w/initial maintenance region received
Time Not EstablishedTime Not EstablishedInformation (7)Downstream sync ok
Time Not EstablishedTime Not EstablishedInformation (7)Beginning initial ranging...
Time Not EstablishedTime Not EstablishedInformation (7)downstream time sync acquired...
Time Not EstablishedTime Not EstablishedInformation (7)Downstream sync ok
Time Not EstablishedTime Not EstablishedInformation (7)starting ds time sync acquisition...
Time Not EstablishedTime Not EstablishedInformation (7)Received a UCD message!
Time Not EstablishedTime Not EstablishedInformation (7)Locked on the downstream. Waiting for UCDs...
Time Not EstablishedTime Not EstablishedInformation (7)Downstream lock ok
Time Not EstablishedTime Not EstablishedInformation (7)Received a UCD message!
Time Not EstablishedTime Not EstablishedInformation (7)Sync Start
Mon Oct 03 13:43:26 2011 Mon Oct 03 13:43:26 2011 Critical (3)DHCP WARNING - Non-critical field invalid in response.
Mon Oct 03 13:43:17 2011 Mon Oct 03 13:43:17 2011 Critical (3)No Ranging Response received - T3 time-out
Mon Oct 03 13:43:11 2011 Mon Oct 03 13:43:11 2011 Critical (3)No Ranging Response received - T3 time-out
Mon Oct 03 13:43:07 2011 Mon Oct 03 13:43:07 2011 Critical (3)DHCP WARNING - Non-critical field invalid in response.
Mon Oct 03 13:42:57 2011 Mon Oct 03 13:42:57 2011 Critical (3)No Ranging Response received - T3 time-out
Mon Oct 03 13:42:42 2011 Mon Oct 03 13:42:42 2011 Critical (3)No Ranging Response received - T3 time-out
Mon Oct 03 13:42:37 2011 Mon Oct 03 13:42:37 2011 Critical (3)No Ranging Response received - T3 time-out
Mon Oct 03 13:42:28 2011 Mon Oct 03 13:42:28 2011 Critical (3)No Ranging Response received - T3 time-out
Mon Oct 03 13:42:20 2011 Mon Oct 03 13:42:20 2011 Critical (3)No Ranging Response received - T3 time-out

Downstream:

Downstream Lock : LockedDownstream Channel Id : 125Downstream Frequency : 299000000 HzDownstream Modulation : QAM256Downstream Symbol Rate : 6952 Ksym/secDownstream Interleave Depth : taps12Increment17Downstream Receive Power Level : 10.4 dBmVDownstream SNR : 38.9 dB
Upstream:

Upstream Lock : LockedUpstream Channel ID : 3Upstream Frequency : 45800000 HzUpstream Modulation : QPSKUpstream Symbol Rate : 5120 Ksym/secUpstream transmit Power Level : 40.7 dBmVUpstream Mini-Slot Size : 4

If you need anything else please let me know.

[Peter_]

Your downstream power at 10.4dBmV is rather high but I would advise connecting directly to the modem as we do not support 3rd party routers and checking the speed again.

Remember to reboot the modem.

[gba93]

Will do - thanks