We're sorry this service is unavailable right now. Please try again later.

wazz · 31-07-2011, 16:11

I bin getin this message ever since I got virgin media (around 2009)

on this menu
http://www.imgftw.net/img//263090150.jpg

when I select "2" or "3" or "4" or "5" or "6"
i get this message
We're sorry this service is unavailable right now. Please try again later.

can any1 explain why I get this message.

But the "1 tv guide" and "7 settings" work fine

I am not really interesed in demand and other stuff. I jus wana know y I get that message*

me and family mainly watch gold, food, disney and other normal channels

Thnx if any1 can help and explain

spiderplant · 31-07-2011, 18:11

Your box doesn't have a working return path. You need to give VM a call to get it fixed.

wazz · 10-09-2011, 09:50

I was wondering does this happen to every1 on there first time

I mean does every1 have to fone VM to get these services

spiderplant · 10-09-2011, 10:50

No, you have (or had) a fault.

wazz · 10-09-2011, 11:26

No I think every1 needs call vm to get these services.

Like I said I hav bin getin that MSG since 2009.

The only fault I ever had was around January/febuary/march 2011

spiderplant · 10-09-2011, 11:34

In that case you've had the fault since 2009. If you were meant to ring to get it activated, it would say so in the message - like what happens if you try to tune to a channel that you don't subscribe to.

Give the faults department a call and they will fix it for you.

wazz · 10-09-2011, 12:14

I guess I need get it activated by givin vm a call

Btw didn't u even read the bottom of my 1st post
I am not really interesed in demand and other stuff. I jus wana know y I get that message

u keep tellin me to get it fixed lol

joglynne · 10-09-2011, 12:19

You get the message because you have a fault.

cli70488 · 10-09-2011, 12:28

When I get the message it usually is due to a service fault in the area and also shows with a flashing green led on the VM box. Also happens all too often with the Computer BB supply when it also shows a breakdown with the Modem flashing and total loss of connection, sometimes for some hours. VM do offer a credit when these breakdowns occur, if you speak to them, and who knows a call to them to report the TV problem may also be worthwhile.

spiderplant · 10-09-2011, 13:54

Quote:

Originally Posted by wazz

I guess I need get it activated by givin vm a call

No, you need to get it fixed by giving VM a call.

Quote:

Originally Posted by wazz

Btw didn't u even read the bottom of my 1st post
I am not really interesed in demand and other stuff. I jus wana know y I get that message

u keep tellin me to get it fixed lol

I did read it, but it's my job to make sure customers get everything they are paying for.

You should try On Demand - you might like it.

Digital Fanatic · 10-09-2011, 13:58

Quote:

Originally Posted by wazz

I guess I need get it activated by givin vm a call

Btw didn't u even read the bottom of my 1st post
I am not really interesed in demand and other stuff. I jus wana know y I get that message

u keep tellin me to get it fixed lol

Wazz, you have a fault. If you want it fixed, then call VM and they will arrange a tech (if needed), otherwise just leave it as it is.

Stuart · 10-09-2011, 15:17

Quote:

Originally Posted by wazz

No I think every1 needs call vm to get these services.

Like I said I hav bin getin that MSG since 2009.

The only fault I ever had was around January/febuary/march 2011

I am not sure I understand the problem. You have been told by members of VM staff that you have a fault, yet you appear to think they are wrong and you need to get the service activated.

You don't need to get on demand activated. If you did, the box would not only tell you, it would tell you how to do it.

As for not wanting on demand, that's your choice. But I say try it, you might like it. However, even if you don't want it, I don't understand why you are paying for a service you are not receiving, especially when they'll fix it for free.

Peter_ · 10-09-2011, 15:56

Quote:

Originally Posted by wazz

I guess I need get it activated by givin vm a call

Btw didn't u even read the bottom of my 1st post
I am not really interesed in demand and other stuff. I jus wana know y I get that message

u keep tellin me to get it fixed lol

It is a fault and that is why you are being advised to call up and get it fixed, now if you choose to ignore that advice from 3 Virginmedia Staff then the is little point in you continuing to post here.

Sirius · 10-09-2011, 16:08

Quote:

Originally Posted by Masque

It is a fault and that is why you are being advised to call up and get it fixed, now if you choose to ignore that advice from 3 Virginmedia Staff then the is little point in you continuing to post here.

Guys

re arrange these words in the right order

you around are circles going in

Digital Fanatic · 10-09-2011, 16:29

Quote:

Originally Posted by Sirius

Guys

re arrange these words in the right order

you around are circles going in

exactly... time to move on from this thread I think