VM Router : Flashing ready light?

[Jambone]

Can someone please explain why my modem is doing this with increasing regularity? Havent had a steady connection for a while now, just dies suddenly on a regular basis..

Have tried to call VM but apparently it's now acceptable just to hang up when the wait time is +10 mins?

Cheers,
James

[Nopanic]

Probably a power level issue, drop into the config pages and post up the power levels..

http://192.168.100.1

[Jambone]

Cheers mate, here's the details:

Downstream Lock : Locked
Downstream Channel Id : 49
Downstream Frequency : 307000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 1.2 dBmV
Downstream SNR : 39.3 dB

Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 35800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 5120 Ksym/sec
Upstream transmit Power Level : 39.2 dBmV
Upstream Mini-Slot Size :

[Peter_]

That looks absolutely fine what modem do you have.

[Jambone]

Erm, the virgin media ubee (according to the box haha)

[Peter_]

Originally Posted by Jambone

Erm, the virgin media ubee (according to the box haha)

Is it a hub then.

[Jambone]

Ah ok possibly, it just seemed like an upgraded modem to me haha. Small black box, lies flat. Not much else i can say

Any ideas Masque? :/

[Peter_]

Originally Posted by Jambone

Ah ok possibly, it just seemed like an upgraded modem to me haha. Small black box, lies flat.

Any ideas Masque? :/

I would recommend calling technical support but probably best after 0800 tomorrow morning as the may be an intermittent fault or outage on your connection and a simple snapshot now does not give us much to go on.

It maybe that the power levels are going up and down so possibly when you lose connection see if you can login again and check the levels while the ready light is flashing.

[Jambone]

Alright then, cheers, tis just doing my head in haha