Superhub. Anyone had this problem?
27-02-2011, 11:45
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#1
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Inactive
Join Date: Feb 2005
Posts: 49
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Superhub. Anyone had this problem?
My Superhub will on occasion only let so may clients connect which causes great inconvenience. I also have the random disconnects issue but I think most people are experiencing that one.
IE,
HTC Desire connected ok
Wifes Ipod Toch connected ok
Now the hub wont let any other clients connect via wi-fi??? (I have another 3 clients, DAB Radio, Laptop and PC)
Its almost like the hub isn't assigning addresses correctly, the only way to fix was to reboot the hub by switching off and on again.
Ps. Is there a reboot option in the Superhub configuration pages as I cant see one?
cheers
bubby
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27-02-2011, 12:15
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#2
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Dr Pepper Addict
Cable Forum Admin
Join Date: Oct 2003
Location: Nottingham
Age: 63
Services: IDNet FTTP (1000M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 30,597
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Re: Superhub. Anyone had this problem?
Title changed.
If you want to be childish, do it somewhere else.
__________________
Baby, I was born this way.
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27-02-2011, 12:29
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#3
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Inactive
Join Date: Feb 2007
Location: Hounslow
Age: 80
Services: Virgin Media 200mb Superhub 2, Two Tivo V6 1tb, one "Old" Tivo 1tb, home phone, Humax Freesat PVR.
Posts: 625
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Re: Superhub. Anyone had this problem?
Quote:
Originally Posted by badboybubby
My Superhub will on occasion only let so may clients connect which causes great inconvenience. I also have the random disconnects issue but I think most people are experiencing that one.
IE,
HTC Desire connected ok
Wifes Ipod Toch connected ok
Now the hub wont let any other clients connect via wi-fi??? (I have another 3 clients, DAB Radio, Laptop and PC)
Its almost like the hub isn't assigning addresses correctly, the only way to fix was to reboot the hub by switching off and on again.
Ps. Is there a reboot option in the Superhub configuration pages as I cant see one?
cheers
bubby
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No! I don't experience this problem. I have mine for just a few days but so far it has on occasions been fine when used to connect three desktop PCs, two laptops, one iMac, one iPad, one iPhone, two Internet radios, a wireless network printer and two Apple TVs. All at the same time. I have made no configuration changes. It is as it came out of the box.
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27-02-2011, 13:25
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#4
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laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 69
Services: Premiere Collection
Posts: 44,408
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Re: Superhub. Anyone had this problem?
I have the Superhub, and don't have this problem, and have a lot of devices attached.
Downstairs wired - cable to upstairs wireless router, and Bluray player
Downstairs wifi - Wii, SWMBO's laptop, my laptop, daughter's laptop, tablet, iTouch, HTC Desire, Blackberry, and my son's laptop and Blackberry when he's home.
Upstairs wired - office PC
Upstairs wifi - PC in son's bedroom, PC in daughter's bedroom, Apple TV in our bedroom.
The laptops/tablets/smartphones roam between up and downstairs with no issues.
The reboot option is the press switch at the back/bottom of the Superhub.
On the number of devices, have you made any config changes in the advanced section of the SH config? (such as limiting number of IP addresses available, or set on the MAC address limitations).
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27-02-2011, 16:41
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#5
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Inactive
Join Date: Feb 2005
Posts: 49
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Re: Superhub. Anyone had this problem?
Quote:
Originally Posted by Hugh
I have the Superhub, and don't have this problem, and have a lot of devices attached.
Downstairs wired - cable to upstairs wireless router, and Bluray player
Downstairs wifi - Wii, SWMBO's laptop, my laptop, daughter's laptop, tablet, iTouch, HTC Desire, Blackberry, and my son's laptop and Blackberry when he's home.
Upstairs wired - office PC
Upstairs wifi - PC in son's bedroom, PC in daughter's bedroom, Apple TV in our bedroom.
The laptops/tablets/smartphones roam between up and downstairs with no issues.
The reboot option is the press switch at the back/bottom of the Superhub.
On the number of devices, have you made any config changes in the advanced section of the SH config? (such as limiting number of IP addresses available, or set on the MAC address limitations).
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Its set up as it left the factory...
Cheers for the info
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27-02-2011, 17:07
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#6
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Dr Pepper Addict
Cable Forum Admin
Join Date: Oct 2003
Location: Nottingham
Age: 63
Services: IDNet FTTP (1000M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 30,597
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Re: Superhub. Anyone had this problem?
Two posts removed, one edited.
If anyone else wants to continue with childish names or test my patience then Im more than happy to hand out warnings.
__________________
Baby, I was born this way.
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27-02-2011, 17:45
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#7
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Permanently Banned
Join Date: Jan 2011
Location: Hampshire, UK
Age: 42
Services: 30Mb Broadband (XL), 2TB TiVo (M+), Samsung Galaxy Ace (M), POTS Landline (M).
Posts: 823
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Re: Superhub. Anyone had this problem?
Quote:
Originally Posted by badboybubby
Its almost like the hub isn't assigning addresses correctly, the only way to fix was to reboot the hub by switching off and on again.
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Replace assigning addresses with working and you've got it in one - about EVERY problem this thing has.
Looks like you received one of the numerous defective Super Hubs. Consider sending it back immediatly.
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27-02-2011, 21:44
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#8
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step on my trip
Join Date: Jul 2003
Posts: 3,766
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Re: Superhub. Anyone had this problem?
mine works ok, but every 2 days or so it decides it doesn't want to supply a wireless connection for anything, requiring me to cycle the power on it. everything else seems ok. I'm hoping a firmware update that is due might resolve the issue, otherwise I'll be tempted to reinstate my linksys wireless router, shove that on the DMZ of the 'superhub', turn off the superhub wireless capability, and then administer connections via the linksys.
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28-02-2011, 17:05
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#9
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a giant headend
Join Date: Jan 2011
Location: Liverpool
Posts: 1,169
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Re: Superhub. Anyone had this problem?
I get the opposite problem, once a week it decides that wired connections are the devil and will only work via wifi. Now if the hub had a reset option in its sparse menus that would be nice, as it is I have to clamber into a cupboard and kill power to the attic to reset the thing.
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28-02-2011, 17:15
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#10
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Inactive
Join Date: Aug 2004
Location: South Herts
Services: A mix of XXL and XL
Posts: 630
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Re: Superhub. Anyone had this problem?
Mines been fine since day one
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28-02-2011, 17:25
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#11
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 70
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,847
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Re: Superhub. Anyone had this problem?
It would appear, as has been admitted by VM that the "Super ' mega-blooper' Hub" has problems.
VM have been, so far, trying to paper over the cracks by blaming anything but the equipment.
At least with the 50Mb Modem the problem was identified quicker and a firmware "quick fix" update was released with a stable one later.
With this piece of (insert your own adjective I've already got 2 points) the Indian call centre keep blaming anything but the "Super ' mega-blooper' Hub" and you get no futher.
A big FAIL on VM's part.
I would add that if "Super ' mega-blooper' Hub" is good enough for a thread title on VM's own forum it should not be considered childish here.
That though depends on one's point of view and sense of humour.(and if you drink Dr Pepper!).
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28-02-2011, 17:56
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#12
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Inactive
Join Date: Aug 2004
Location: Northants
Age: 82
Services: Sky Unlimited FibrePro
Sky Talk
Sky+HD
Posts: 5,122
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Re: Superhub. Anyone had this problem?
The superhub is VM's biggest own goal to date IMO.
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28-02-2011, 21:33
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#13
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
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Re: Superhub. Anyone had this problem?
Quote:
Originally Posted by Mick Fisher
The superhub is VM's biggest own goal to date IMO.
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apart from their "so called" contention ratios giving me upwards of 50ms of jitter
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28-02-2011, 21:37
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#14
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Permanently Banned
Join Date: Jan 2011
Location: Hampshire, UK
Age: 42
Services: 30Mb Broadband (XL), 2TB TiVo (M+), Samsung Galaxy Ace (M), POTS Landline (M).
Posts: 823
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Re: Superhub. Anyone had this problem?
Quote:
Originally Posted by Mick Fisher
The superhub is VM's biggest own goal to date IMO.
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I know! You would have thought that after the numerous issues they had with the regular Hub, VM would be extra vigilant with the replacement.
I wonder if whatever replaces the Super Hub will be even worse?
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28-02-2011, 22:17
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#15
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Superhub. Anyone had this problem?
Ultrahub?
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