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Be aware of ebuyer.com
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Old 02-03-2010, 03:50   #1
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Be aware of ebuyer.com

Ebuyer is selling Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium

But infect this is a single core. After sale customer service is so **** that they dont want to know you. 0871 5213300 this number charges are 10p per minutes. Since last week i got this **** delivered and since then im trying to solve this issue, i had made more than 10 phone calles each last about 20 minutes still no outcome.So Be aware please
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Old 02-03-2010, 04:48   #2
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Re: Be aware of ebuyer.com

The alternative number for ebuyer customer service is 01430 433600, this number is geographic and significantly cheaper.

There is an Operations Officer there called Armando Sanchez who publicised the number on another forum, a link to which is here I got the details etc from http://www.saynoto0870.com which is a useful site to get round the premium lines.
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Old 02-03-2010, 06:12   #3
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Re: Be aware of ebuyer.com

Erm that model number is showing as dual core everywhere? What makes you think it's a single core and have you checked the model number on the unit sent to you?
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Old 02-03-2010, 08:07   #4
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Re: Be aware of ebuyer.com

Sorry to hear you have had a problem, but on the flip-side, I have used ebuyer over a dozen times in the last couple of years and had no issues whatsoever.
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Old 02-03-2010, 08:08   #5
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Re: Be aware of ebuyer.com

The atom 330 is a dual core chip. Either they've sent you the wrong unit (which sometimes happens with large etailers) or it's dual core. They aren't knowingly mis-selling anything.
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Old 02-03-2010, 08:15   #6
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Re: Be aware of ebuyer.com

Every link and review on Google states Dual Core similar to this below.

Acer Aspire Revo R3610 / Intel Atom Dual Core 330 1.6GHz / 4GB / 500GB / Windows 7 Home Premium / Nettop Desktop PC
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Old 02-03-2010, 09:24   #7
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Re: Be aware of ebuyer.com

I feel insulted by the title of this thread, I have been buying from Ebuyer for years and have nothing but good things to say about them, they are the only company i know where i can order something at 10:59pm and receive the item at 7am the next morning, and i have done this a number of times, as for the current issue, yes the Atom 330 is a dual core ship so why does the OP seem to think it isn't, i see you have yet to come back with an answer

---------- Post added at 09:24 ---------- Previous post was at 09:23 ----------

Perhaps the op thinks that dual core means 2 separate cpu's lol
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Old 02-03-2010, 09:38   #8
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Re: Be aware of ebuyer.com

Only have three words to say

"Distance Selling Regulations"

If you weren't happy within 2 weeks you could have returned it..
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Old 02-03-2010, 11:23   #9
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Re: Be aware of ebuyer.com

From the misplacement of this thread and the lack of other responses could it be a spambot?
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Old 02-03-2010, 11:24   #10
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Re: Be aware of ebuyer.com

Quote:
Originally Posted by downquark1 View Post
From the misplacement of this thread and the lack of other responses could it be a spambot?
Thread moved to IT forum

The mods have checked and not found any reason to believe that they are spammers
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Old 02-03-2010, 11:58   #11
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Re: Be aware of ebuyer.com

Quote:
Originally Posted by downquark1 View Post
From the misplacement of this thread and the lack of other responses could it be a spambot?
Well everyone who replied is a long term member, so your reasoning as to it being a spambot.
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Old 02-03-2010, 12:04   #12
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Re: Be aware of ebuyer.com

Like others on here I have only had one issue with Ebuyer and I have bought a lot of stuff with them and the one issue I did have they resolved promptly and it was just an oversight.

How do you know it is single core?
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Old 02-03-2010, 12:07   #13
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Re: Be aware of ebuyer.com

Well Kalia made this user account just to say this
does he have some kind of vendetta against Ebuyer

well i give another thumbs up to Ebuyer
the prices are usually good
the delivery charges are very flexible

and the times i had to return/refund
the process wan't bad
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Old 02-03-2010, 12:08   #14
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Re: Be aware of ebuyer.com

I've recently bought a couple of items from ebuyer, never had a problem
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Old 02-03-2010, 12:23   #15
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Re: Be aware of ebuyer.com

Ive had problems with just about everyone but so far Ebuyer has not raised an issue with my diagnosis. I did have a bit of a row with them over a strobe that was delivered broken and they wanted to be post it back to test it before sending out a new one ( the value was £2.50)

Aria and Overclockers are the worst after sales ive come across . Aria refused to accept a mobo they sold was faulty and sent it back 3 times the last time they tested it it popped on thier bench. And Overclockers I think ive made my view on them quite clear lol
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