TV Choice to be exclusive to XL customers only

mersey70 · 31-10-2010, 06:14

I see from the VM forums that VM are withdrawing TV Choice from non XL customers, the only way to get it will be with XL and no longer as an option on M, M+ & L packs.

http://community.virginmedia.com/t5/.../163235/page/2

Henkesghost · 31-10-2010, 06:43

Cue pitchforks

mersey70 · 31-10-2010, 06:55

Quote:

Originally Posted by Henkesghost

Cue pitchforks

Given the way most HD channels are tiered and now this the VM pricing structure is looking very inflexible, not everyone can afford XL. I think XL is good value but it seems crazy to price people out of services who may well just stay with the pack they are on, afterall customers know what they can and cant afford.

Henkesghost · 31-10-2010, 07:26

Quote:

Originally Posted by mersey70

Given the way most HD channels are tiered and now this the VM pricing structure is looking very inflexible, not everyone can afford XL. I think XL is good value but it seems crazy to price people out of services who may well stay with the pack they are on.

Agree, am on XL and pay roughly Â£90 per month for all services. Too much IMO but that is the going rate. Very rarely use on demand would rather they got rid of it if it meant addition of HD channels etc

**Hugh** · 31-10-2010, 07:28

Wow, that's a lot - I am on XL for BB, TV, and Phone, and pay less than Â£60 (I don't have films or sports, though...)

mersey70 · 31-10-2010, 07:45

I have previously said I have concerns about the way XL is packaged as there are whole genres of channels I have little or no interest in (music and kids spring to mind), nor do I particularly require ESPN but in order to get the other channels I want I subscribe to XL. I would prefer a pack system similar to Sky but it's unlikely to happen. I do feel sorry for the non XL customers affected by this move, until VM give a proper official explaination I can only interpret it as a move to get more customers onto XL, which sadly is not going to be an option for everyone.

Henkesghost · 31-10-2010, 07:57

Quote:

Originally Posted by Hugh

Wow, that's a lot - I am on XL for BB, TV, and Phone, and pay less than Â£60 (I don't have films or sports, though...)

Have films and sport, HD subs and extra box, think that's what bumps it up.

31-10-2010, 08:20

Quote:

Originally Posted by mersey70

I have previously said I have concerns about the way XL is packaged as there are whole genres of channels I have little or no interest in (music and kids spring to mind), nor do I particularly require ESPN but in order to get the other channels I want I subscribe to XL. I would prefer a pack system similar to Sky but it's unlikely to happen. I do feel sorry for the non XL customers affected by this move, until VM give a proper official explaination I can only interpret it as a move to get more customers onto XL, which sadly is not going to be an option for everyone.

A pack system would be an advantage but not the way Sky do it. The minimum price you pay is Â£19 and you lose a lot of channels if you take that option. You get a whole lot more for the Â£5.50 extra that the xl package costs.

mersey70 · 31-10-2010, 08:30

Quote:

Originally Posted by ahardie

A pack system would be an advantage but not the way Sky do it. The minimum price you pay is Â£19 and you lose a lot of channels if you take that option. You get a whole lot more for the Â£5.50 extra that the xl package costs.

The XL price you are comparing it to is with a phone line though, around Â£35 in total, if I recall XL alone is around Â£29 which is quite a bit more than having all the Sky packs although you do get HD channels and ESPN.

I guess there is no perfect solution but I hate the idea of customers being priced out, especially in these tough times.

31-10-2010, 08:49

Quote:

Originally Posted by mersey70

The XL price you are comparing it to is with a phone line though, around Â£35 in total, if I recall XL alone is around Â£29.

I guess there is no perfect solution but I hate the idea of customers being priced out, especially in these tough times.

Sorry, yes you are right, although not a problem if you don't mind taking VM's phone line. In my opinion Â£19 is too much for one pack and as this is their minimum. VM's minimum is something like Â£11 if you take a phone line.

mersey70 · 31-10-2010, 08:51

Quote:

Originally Posted by ahardie

Sorry, yes you are right, although not a problem if you don't mind taking VM's phone line. In my opinion Â£19 is too much for one pack and as this is their minimum. VM's minimum is something like Â£11 if you take a phone line.

I broadly agree.

BenMcr · 31-10-2010, 09:12

Quote:

Originally Posted by ahardie

VM's minimum is something like Â£11 if you take a phone line.

Actually it's Â£6.50

And it's Â£12.50 without a phoneline

31-10-2010, 09:27

Quote:

Originally Posted by BenMcr

Actually it's Â£6.50

And it's Â£12.50 without a phoneline

Sorry yes. I was looking at the L package which includes some more channels like Sky 1.

BenMcr · 31-10-2010, 09:48

Quote:

Originally Posted by ahardie

Sorry yes. I was looking at the L package which includes some more channels like Sky 1.

M+ has Sky 1

devilincarnate · 31-10-2010, 13:45

From what i think it could be is due to all the content been shown on the VIRGIN PLAYER, TV CHOICE ON DEMAND AND MOBILE ( THREE SCREENS ), from what i have been reading this is all for XL customers as this quote is from the VIRGIN PLAYER FAQS:

I don't have Virgin TV XL. Can I add Virgin Media Player as a separate service?
Sorry, Player is only available to Virgin TV XL subscribers with Virgin Broadband.

To upgrade your Virgin TV to the XL package or check out our other offers, click here.