POP3 acccess flawed since Friday

GMCinema · 24-01-2010, 20:22

All my Blueyonder email accounts have a problem since Friday:
My setup is such that I poll pop3 mailboxes during the day but leave messages on the server and then at night on a onther machine finally retrieve all the same mails then have them deleted from the server.
Now this does not worl anymore. With the introduction of the new "ADVANCED" VirginMedia Webmail service, if I terrieve my emails with one pop3 client, the next time I check wiht another pop3 client the mails do not get downloaded. They are still on thes server as I can see through Webmail. This is a major flaw and needs to be remedied asap. Tech Support in far india is clueless as usual.
Also my Blueyonder Webspace cannot be renamed, nor can any of the aliases for the original blueyonder mailboxes be renamed, deleted ar edited in any way. This is a major f-up.

Peter_ · 24-01-2010, 20:34

Try this answer I posted in an earlier thread, click HERE

GMCinema · 24-01-2010, 20:50

Quote:

Originally Posted by Moldova

Try this answer I posted in an earlier thread, click HERE

RECENT: in front of account user names seems to work, however can it be removed after synced once?
And .... why is all this necessary and why does tech support not know a thing about all this. Highly annoying.

Ben B · 24-01-2010, 20:50

Tech Support does know as Moldova is tech support

Peter_ · 24-01-2010, 21:01

Quote:

Originally Posted by GMCinema

RECENT: in front of account user names seems to work, however can it be removed after synced once?
And .... why is all this necessary and why does tech support not know a thing about all this. Highly annoying.

Try removing it and if you have the same issue put it back as it takes seconds.

I am a technical support agent for Virginmedia, check my sig below and below my avatar.

Sir John Luke · 24-01-2010, 21:06

Quote:

Originally Posted by Ben B

Tech Support does know as Moldova is tech support

Think the OP was referring to off-shore - see first post.

Peter_ · 24-01-2010, 21:10

Quote:

Originally Posted by Sir John Luke

Think the OP was referring to off-shore - see first post.

They do have access to the same stuff as we do and are supposed to read them when they get the email, but..................

GMCinema · 24-01-2010, 21:18

Quote:

Originally Posted by Moldova

They do have access to the same stuff as we do and are supposed to read them when they get the email, but..................

Well they were going to call me back, that was some 8 hrs ago .....
"RECENT:" restores POP3 functionality to what it was and is everywhere else in pop3 server lands. However, once removed from infront of the username all is back to what it should not be. AND the smpt server does not understand it so to autheticate you need to enter all the details again for the smpt server settings in Outlook less "RECENT:". With some 7 mailboxes setup on 4 different machines, this all takes some considerable time. And this should not be so.

Peter_ · 24-01-2010, 21:23

Just leave it with recent: in place and I will check further tomorrow but I know the was nothing about smtp.

They always seem to offer callbacks but rarely do, which gets peoples backs up as in your case.

GMCinema · 24-01-2010, 21:27

Quote:

Originally Posted by Moldova

Just leave it with recent: in place and I will check further tomorrow but I know the was nothing about smtp.

They always seem to offer callbacks but rarely do, which gets peoples backs up as in your case.

Thanks for your valued help Moldova.

Peter_ · 24-01-2010, 21:30

Quote:

Originally Posted by GMCinema

Thanks for your valued help Moldova.

Good to see it worked for you, i would have told you the same thing over the phone first time but luckily for me we do not work Sundays.

I will update if the is anything else required on this issue.