No e.mail.

Eric55 · 05-01-2010, 10:01

Anybody else having problems logging into there e.mail service in Newport South Wales. Tried outlook and o line but still cannot get email. Outlook asks for the password, and online just returns me to the log in page.

Jumborat · 05-01-2010, 10:13

I've got the same problem in Stoke. It first happened to me last night around 11.30pm when Windows Mail kept asking me for my username and password. It eventually worked but it's the same this morning too.

pip08456 · 05-01-2010, 10:20

I'm having none in Barry.

gotcabled · 05-01-2010, 10:42

hello
i had this email yesterday from virgin

Hello,

At Virgin Media, we're always looking for ways to give you the best you can get from your broadband connection. Among other things, that means keeping you in the loop with our brand new Virgin Media Mail.

Virgin Media Mail is a shiny new upgrade to your existing @blueyonder.co.uk email account and it comes packed with great extras that we know you're going to love. Best of all, you don't have to lift a finger - we'll do everything for you and move your current @blueyonder.co.uk email account in January and send you a welcome email to tell you when it's all done.

Your existing @blueyonder.co.uk email address will still work, and we're not planning to change it. We'll also make sure that your emails and messages stay safe and sound, and are transferred over to your new account. However, for security reasons, certain file formats are not allowed as attachments in our new mail service, as they are very often used to distribute viruses or other malicious software.

A full list of these can be found at http://www.virginmedia.com/attachments, so you should back up any of these attachments as they will not be moved to the new service when your mailbox is moved.

We're sure you'll love our new, easy to use, super efficient system. And what makes it so great? Well, it's provided by Google, of course!

Check your Virgin Media Mail anywhere

One of the best things about using Virgin Media Mail through http://www.virginmedia.com is that you can stay in the loop, no matter where you are. You can get to your emails on almost anything that's connected to the internet, including internet-enabled mobile phones, without installing or configuring anything. We call this webmail.

If you're planning to access your emails on more than one device you'll want to make sure that all your messages are made available, so have a look at http://www.virginmedia.com/devices for some helpful advice.

Using Virgin Media Mail through webmail means you can:

- Import your contacts quickly and easily, which saves you typing them all out. If you've already set up contacts in your old @blueyonder.co.uk webmail account, we'll move them for you.
- Check your emails wherever you are with easy-to-use Google mail on your mobile phone
- Find that elusive email easily with Google search for your inbox
- Chat with other Google Mail users in your contacts
- No need to delete emails to clear storage space - just archive them as you now have 7000 MB of storage to use (that's gone up from 30 MB that you used to have!)

Virgin Media Mail and email programs

If you need help setting up and using Virgin Media Mail, there is more information at http://www.virginmedia.com/help/virginmediamail. And don't forget, you can always get in touch with us if you have any questions or problems, we'll be happy to help!

pip08456 · 05-01-2010, 11:00

So all they're dong is giving you a gmail address under the VM name, so what I alredy have 3, my main email account is with msn and has been for years.

This shouldn't cause issues with sending or receiving emais though as it says you stil keep your existing address. I suspect it is another problem,not that I have it.