Signal levels pre & post tech visit!

[pooper]

Heya,

I've been having some line stability issues recently. A tech visited this afternoon and he said that my levels were fine... but after i kinda whined a bit more he decided to stick a attenuator(?) thingy on the modem.

The levels before the visit:

Downstream Receive Power Level : 10.8 dBmV
Downstream SNR : 33.4 dB
Upstream transmit Power Level : 36.5 dBmV

The levels AFTER the visit:

Downstream Receive Power Level : 1.7 dBmV
Downstream SNR : 32.8 dB
Upstream transmit Power Level : 41.5 dBmV

I'm on the 20Mb service - are these levels more 'acceptable' ? (from what i've read, the Downstream power is now a lot better, but i'm not sure about the others!)

Thanks in advance

[Peter_]

Originally Posted by pooper

Heya,

I've been having some line stability issues recently. A tech visited this afternoon and he said that my levels were fine... but after i kinda whined a bit more he decided to stick a attenuator(?) thingy on the modem.

The levels before the visit:

Downstream Receive Power Level : 10.8 dBmV
Downstream SNR : 33.4 dB
Upstream transmit Power Level : 36.5 dBmV

The levels AFTER the visit:

Downstream Receive Power Level : 1.7 dBmV
Downstream SNR : 32.8 dB
Upstream transmit Power Level : 41.5 dBmV

I'm on the 20Mb service - are these levels more 'acceptable' ? (from what i've read, the Downstream power is now a lot better, but i'm not sure about the others!)

Thanks in advance

Looks fine and the Downstream is much better.

[pooper]

Cool, thought so, just had to check

Although my connection still seems to 'blip' in the mornings.. it's already gone down a couple of times in the past hour (only for a minute or so). My new levels have remained pretty constant.

I still think it's something that the installation guys have done inside the street cabinet (even the tech that visited said that if it still occurs after his visit, i should call back and get them to look inside the cabinet).

Hmmm annoying....... :/