VM 2mb to get free 10 mb upgrade?
16-03-2009, 14:17
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#1
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Inactive
Join Date: Mar 2009
Posts: 15
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VM 2mb to get free 10 mb upgrade?
hi , i read that 2mb customers will get an upgrade to 10 mb in may with certain restrictions .Is this true ?
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16-03-2009, 14:27
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#2
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Inactive
Join Date: Jul 2008
Location: West Midlands
Services: V+
TV:XL
Broadband:XL
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Posts: 796
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Re: VM 2mb to get free 10 mb upgrade?
It certainly is
Its not actually a free upgrade, as such, as your price is going up by £2.00 on the 1st May. Still, its quite reasonable for the upgrade if you ask me
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16-03-2009, 14:29
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#3
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cf.mega poster
Join Date: Apr 2004
Location: Northampton
Services: Virgin Media TV&BB 350Mb,
V6 STB
Posts: 8,119
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Re: VM 2mb to get free 10 mb upgrade?
I received an email from VM on Fri 13th.
Quote:
To make sure you’re always getting the most out of the fast changing internet world, we’ve been speeding up your service. We’ve already upgraded customers from up to 4Mb to up to 10Mb and now it’s your turn. We’ll be boosting your broadband from up to 2Mb to up to 10Mb. But who says we need to stop there?
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16-03-2009, 14:30
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#4
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Inactive
Join Date: Jul 2008
Location: West Midlands
Services: V+
TV:XL
Broadband:XL
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Posts: 796
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Re: VM 2mb to get free 10 mb upgrade?
Just to add to my previous post here's the difference in thresholds between the M 10mb package and the L package, before STM kicks in:
M Tier (10Mb) 512kb up
Time of Day: Eve DS 4-9pm Eve US 3pm-8pm Day DS 10am-3pm
Penalty Duration: 5 hours
Threshold Download Speed (Eve): 750MB (Day) : 1500MB
Threshold Upload Speed (Eve): 400MB (subject to trials)
L Tier (10Mb) 512kb up
Time of Day: Eve DS 4-9pm Eve US 3pm-8pm Day DS 10am-3pm
Penalty Duration: 5 hours
Threshold DS (Eve): 1500MB (Day) : 3000MB
Threshold US (Eve): 800MB
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16-03-2009, 14:49
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#5
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Inactive
Join Date: Oct 2008
Location: Norwich
Age: 37
Services: Company LLU internet, soon-to-be company FTTC internet at 56Mb/20Mb!
Posts: 1,895
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Re: VM 2mb to get free 10 mb upgrade?
That's a very harsh set of restrictions on M 10Mbit.
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16-03-2009, 14:58
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#6
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cf.addict
Join Date: May 2007
Posts: 469
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Re: VM 2mb to get free 10 mb upgrade?
Quote:
Originally Posted by Turkey Machine
That's a very harsh set of restrictions on M 10Mbit. 
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Vm dont do restrictions they do unlimited :P
Dont forget docsis3 will help :P.
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16-03-2009, 15:02
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#7
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Inactive
Join Date: Jul 2008
Location: West Midlands
Services: V+
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Posts: 796
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Re: VM 2mb to get free 10 mb upgrade?
Yup unlimited, its just the STM that hits them when/if they hit the threshold UL/DL speeds.
I imagine some customers will UG to the L tier of 10mb just to raise their thersholds...
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16-03-2009, 15:10
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#8
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cf.mega poster
Join Date: Apr 2004
Location: Northampton
Services: Virgin Media TV&BB 350Mb,
V6 STB
Posts: 8,119
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Re: VM 2mb to get free 10 mb upgrade?
Quote:
Originally Posted by chuzzlemonkey
Yup unlimited, its just the STM that hits them when/if they hit the threshold UL/DL speeds.
I imagine some customers will UG to the L tier of 10mb just to raise their thersholds...
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If there is a £2 increase in May, then it might be worthwhile upgrading now to 10Mb L for the same increase for an existing customer to £20.
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16-03-2009, 15:14
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#9
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Inactive
Join Date: Oct 2008
Location: Norwich
Age: 37
Services: Company LLU internet, soon-to-be company FTTC internet at 56Mb/20Mb!
Posts: 1,895
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Re: VM 2mb to get free 10 mb upgrade?
Shame my internet "contract" lasts until November/December time. No chance of a rebate either cos I won't be living where the modem's connected.
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16-03-2009, 15:17
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#10
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Inactive
Join Date: Jul 2008
Location: West Midlands
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Re: VM 2mb to get free 10 mb upgrade?
Yup, if your current package allows you to upgrade at that price then go for it!
bare in mind, though, that if you're already on a bundle deal it could cost as much as an additional £7 to upgrade to the top L tier.
For example. If you have 3for30
BBI:medium
Telephone:medium
tv:large.
Then effectively you're paying £9.50 for your TV and £9.50 your Broadband, then £11 for the line rental. So by upgrading the BB to L (for as much as £7 - could be less) you'll still only be paying a maximum of £16.50 for the broadband.
A little confusing but i just wanted people to be aware that they won't necessarily be able to ug fom M to L for £2.00.
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16-03-2009, 15:22
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#11
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: VM 2mb to get free 10 mb upgrade?
Quote:
Originally Posted by chuzzlemonkey
Just to add to my previous post here's the difference in thresholds between the M 10mb package and the L package, before STM kicks in:
M Tier (10Mb) 512kb up
Time of Day: Eve DS 4-9pm Eve US 3pm-8pm Day DS 10am-3pm
Penalty Duration: 5 hours
Threshold Download Speed (Eve): 750MB (Day) : 1500MB
Threshold Upload Speed (Eve): 400MB (subject to trials)
L Tier (10Mb) 512kb up
Time of Day: Eve DS 4-9pm Eve US 3pm-8pm Day DS 10am-3pm
Penalty Duration: 5 hours
Threshold DS (Eve): 1500MB (Day) : 3000MB
Threshold US (Eve): 800MB
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Above is just a trial for the moment and this link shows the areas in the trial.
http://allyours.virginmedia.com/html...fficTrial.html
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16-03-2009, 15:34
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#12
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: VM 2mb to get free 10 mb upgrade?
Quote:
Originally Posted by Turkey Machine
That's a very harsh set of restrictions on M 10Mbit. 
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It's less harsh than they are on at the moment - so I doubt people will notice.
And if they do need less STM - then they can upgrade to BB L
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16-03-2009, 15:50
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#13
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cf.mega poster
Join Date: Nov 2008
Location: At My Desk
Services: Virgin Media V6 XL TV - 1Gb Broadband
Posts: 3,009
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Re: VM 2mb to get free 10 mb upgrade?
Call customer services as you might be suprised as it might be cheaper than you think.
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16-03-2009, 15:52
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#14
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Inactive
Join Date: Jul 2008
Location: West Midlands
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Re: VM 2mb to get free 10 mb upgrade?
Quote:
Originally Posted by broadbandking
Call customer services as you might be suprised as it might be cheaper than you think.
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But as i said, it might not be! lol
You know as well as i do Mr BBK, it all depends on the customer's current package.
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16-03-2009, 21:42
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#15
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cf.mega poster
Join Date: Nov 2008
Location: At My Desk
Services: Virgin Media V6 XL TV - 1Gb Broadband
Posts: 3,009
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Re: VM 2mb to get free 10 mb upgrade?
Quote:
Originally Posted by chuzzlemonkey
But as i said, it might not be! lol
You know as well as i do Mr BBK, it all depends on the customer's current package.
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Hence might be suprised
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