You are here: Home | Forum | So I want to join sky
You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.
The box turns itself off,with no warning. Leave it for a few minutes,turn on via remote all ok. When going to bed, turn it off, red light comes on. In the morning, red light now green. Is this something I can fix? Thanks.
If it's under warranty I would ring Sky and get it replaced.
I believe you can do something like a master reset, with some special remote control codes and then download everything again. Basically an engineer install. Google may help with this.
Try a software update, turn the box off at the mains and hold down the "Back Up" button on the front of the box, and with the button still held, turn the mains power back on and keep the button held until the software update screen comes up. This can often helps if there's been a failed software update, or it'll do nothing, but it can't hurt to try
Join CF
You are here: 
