11-09-2008, 17:49
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#1
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Inactive
Join Date: Jan 2004
Location: Bicester-Oxford
Age: 79
Posts: 60
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Street cabinet
The door of the Street cabinet (Churchill rd -Keble rd Bicester OX26 4TP)is wide open again. During last 4 years I reported it to ntl-virgin media dozens of times..still no joy. Engineers turn up, try to force it shut and go away.I reported it again this afternoon still nobody turned up to shut it securely.Please VM engineers ..get there before the vandals..
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11-09-2008, 18:09
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#2
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Inactive
Join Date: Feb 2007
Location: Here There And Everywhere.
Posts: 520
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Re: Street cabinet
Nip down the road and close it.
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11-09-2008, 19:41
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#3
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Inactive
Join Date: Nov 2003
Location: North East lincolnshire
Age: 50
Services: V6 & Tivo SH3 on 300mb and 200mb and a telephone
Posts: 2,715
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Re: Street cabinet
The process is not working as we have told the managers time and time before .Fingers crossed the person you spoke to passed it to the right dept and lets hope a tech gets it to do in the morning .
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15-09-2008, 11:11
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#4
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Inactive
Join Date: Jul 2007
Location: cambridgeshire
Age: 44
Services: Virgin VIP package,
FREEVIEW
Posts: 466
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Re: Street cabinet
Phone up your local cancil's health and safty department. the street cabs carry mains voltage (for the amps)and so by law MUST bee lockedshut. BOTH the cancil (as the boxes are on cancil propety) and VM could bee held liable should a child play around in there and electcure themselves. remind the cancil of this and they WILL get something done (including possiability of fining VM for breaking the terms of their wayleave agreement).
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16-09-2008, 06:47
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#5
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Inactive
Join Date: Sep 2007
Services: phone TV & BB
Posts: 431
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Re: Street cabinet
VM have a cabinet hotline for reporting this sort of thing
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16-09-2008, 09:57
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#6
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Inactive
Join Date: Feb 2007
Location: Hounslow
Age: 80
Services: Virgin Media 200mb Superhub 2, Two Tivo V6 1tb, one "Old" Tivo 1tb, home phone, Humax Freesat PVR.
Posts: 625
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Re: Street cabinet
Quote:
Originally Posted by jungleguy
VM have a cabinet hotline for reporting this sort of thing
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What is it?
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16-09-2008, 12:07
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#7
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Inactive
Join Date: Feb 2007
Location: Mansfield Woodhouse NG19
Services: VM Mix TV, 200 internet, basic house phone. Also Virgin mobile phone
Posts: 541
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Re: Street cabinet
Every Wednesday, I drive along Gordon Road in St. Ann's, Nottingham. The ntl/VM green cabinet on the corner of Dowson Street (or is it Hudson Street?) has had no door on it for months. All the wires and equipment are there for all to mess around with.
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17-09-2008, 18:47
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#8
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Inactive
Join Date: Feb 2007
Location: Here There And Everywhere.
Posts: 520
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Re: Street cabinet
Quote:
Originally Posted by oliver1948uk
Every Wednesday, I drive along Gordon Road in St. Ann's, Nottingham. The ntl/VM green cabinet on the corner of Dowson Street (or is it Hudson Street?) has had no door on it for months. All the wires and equipment are there for all to mess around with.
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In st Anns they are often ripped off so people can hook up their chipped boxes.
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17-09-2008, 19:06
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#9
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The Invisible Woman
Cable Forum Mod
Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 73
Services: VM XL TV,50 MB VM BB,VM landline, Tivo
Posts: 40,367
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Re: Street cabinet
Quote:
Originally Posted by jungleguy
VM have a cabinet hotline for reporting this sort of thing
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Ok does ANYONE know this number?
__________________
Hell is empty and all the devils are here. Shakespeare..
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18-09-2008, 18:57
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#10
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Inactive
Join Date: Nov 2003
Location: North East lincolnshire
Age: 50
Services: V6 & Tivo SH3 on 300mb and 200mb and a telephone
Posts: 2,715
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Re: Street cabinet
The Number we use and give out 08708883116
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19-09-2008, 09:42
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#11
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Inactive
Join Date: Feb 2007
Location: Hounslow
Age: 80
Services: Virgin Media 200mb Superhub 2, Two Tivo V6 1tb, one "Old" Tivo 1tb, home phone, Humax Freesat PVR.
Posts: 625
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Re: Street cabinet
Quote:
Originally Posted by Nedkelly
The Number we use and give out 08708883116
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It's a bit of a cheek expecting people to call an 0870 number to report a problem. Why not a normal geographic number?
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19-09-2008, 10:35
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#12
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Inactive
Join Date: Aug 2006
Posts: 852
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Re: Street cabinet
Good Q.
IMO it's paying for the few people who effectively man the phones.
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19-09-2008, 16:35
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#13
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Inactive
Join Date: Dec 2003
Location: Hove East sussex
Age: 75
Posts: 574
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Re: Street cabinet
Quote:
Originally Posted by fixerman
It's a bit of a cheek expecting people to call an 0870 number to report a problem. Why not a normal geographic number?
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Why not try 0121 6281234 then? (Reception desk, Small Heath, Birmingham for maintenance issues on damages to junction boxes)
Reference: www.saynoto0870.com
__________________
Rgds - TW
20+yrs customer currently on Vivid 200/20Mbps service tier via SH3(VMDG505) hardware:v10 firm/software: v9.1.1912.304 and/or <cough> others,  provisioned from brig19 Arris E6k (BN3 7Nx node).
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19-09-2008, 18:17
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#14
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Inactive
Join Date: Nov 2007
Location: Birmingham
Age: 39
Posts: 571
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Re: Street cabinet
Would it be hard to shut it yourself?
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19-09-2008, 18:23
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#15
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Inactive
Join Date: May 2005
Location: Hertfordshire
Age: 68
Posts: 401
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Re: Street cabinet
Would it be hard to shut it yourself?
I dont suppose it would , but they cant lock it can they .
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