Routing problems in knowsley

richardwholt · 18-09-2008, 17:18

Hi All. Wonder if there are any techs could look into what appears to be a routing problem in knowsley. There was an outage that hit both my parents and also my house last night and since then I cant connect at all to news-europe.giganews.com with news reader. Also IP addresses seem to have been re-assigned as I now have a 92.x.x.x address and previously was on a 77.x.x.x one even though my mac addr has not changed.

Tracert here:

Tracing route to news-europe.giganews.com [216.196.109.144]
over a maximum of 30 hops:

1 7 ms 7 ms 7 ms 10.116.168.1
2 7 ms 9 ms 15 ms osr01live-ge331.network.virginmedia.net [81.97.114.150]
3 10 ms 11 ms 9 ms osr01know-tenge71.network.virginmedia.net [62.30.249.21]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

g0mit · 18-09-2008, 17:48

I had slow speed last night and this morming and my ip has change to 82.xx.xxx.xx speed ok now
George

Ignitionnet · 18-09-2008, 18:01

They are tinkering with merging ntl and Telewest's networks still. Sadly there are side effects

red502 · 18-09-2008, 20:14

Can't access Virgin news server or other highwinds servers. In Liverpool. No ping.

18-09-2008, 20:18

It is affecting my daughters connection to her Liverpool University email at the moment and good old MSN but not Windows Live Messenger.

boozbro · 18-09-2008, 20:57

I tried to tracert an online game that i play which resulted in the exact same tracert result richardwholt had.
I set up a proxy and have since been able to access all webaddress's.
This is the one that was recommended and worked for me webcache.virginmedia.com proxy set to port 8080

richardwholt · 18-09-2008, 22:25

Quote:

Originally Posted by red502

Can't access Virgin news server or other highwinds servers. In Liverpool. No ping.

Yeah. First thing I tried to do was to look on virgin news server to see if there was any maintainence but sadly didnt work.

Wish telewest had never been taken over. Their service was great and all the support people were local lads at the albert dock and very friendly.

18-09-2008, 22:29

Quote:

Originally Posted by richardwholt

Yeah. First thing I tried to do was to look on virgin news server to see if there was any maintainence but sadly didnt work.

Wish telewest had never been taken over. Their service was great and all the support people were local lads at the albert dock and very friendly.

Still there mate but the are about 5 different call centres that may answer the phone now