BT broadband address ? cancelation

[Deank]

hi all ive searched the web but cant find the bt broadband address,as my mum and dad want to cancel their broadband but cant be assed to go through the long process over the phone.

[chickendippers]

http://www.bt.com

Being serious though: http://www.bt.com/login should be the right place.

[dragon]

I was going to link you to the page showing the number and also giving a link to email them but it seems the link takes you to the page displaying the packages you can order
I'm not sure if it does some kind of IP detection to see if your a BT customer or its just a case of they screwed it up.... (hoping its the earlier but suspect the latter)

elephone number
0800 328 6738
Opening hours
8am to 9pm (Monday to Saturday) and 8am to 6pm (Sundays)

Calls to 0800 numbers are free from a BT line.

Email us

Click here to contact us by email about closing your account

If you are closing your BT Total Broadband account you should call us on 0800 328 6738 to discuss your options. Should you choose to close your account while you're still under contract, you may incur some in-term charges. If you give us a call, we can confirm this for you.



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Source

[Libby101]

Contact the CEO of bt at: christopher.reilly@bt.com