im reading cable-modem-signal-levels.

wraith36 · 09-08-2008, 15:25

hi im reading this post.

http://www.cableforum.co.uk/board/12...al-levels.html

i would like to no if my setting are right or wrong.
im asking this as i am an online gamer and am always getting told i lag about the screen. i play cod4 alote and am getting sick of the comments from others.

in game my ping is as low as 30 but still lag around.

im on vm 20meg using a sb4200 moderm.
my pc is a good spec.

here are my moderm settings.

Downstream Value
Frequency 331000000 Hz Locked
Signal to Noise Ratio 37 dB
Power Level 2 dBmV The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value
Channel ID 1
Frequency 18800000 Hz Ranged

Power Level 35 dBmV

Frequency Plan: European PAL I/B/G
Upstream Channel ID: 1
Frequency (Hz): 331000000

can any of these settings be the reason for the lag.
or am i just getting packet loss.

i can provide a trace root to are game server if needed.

pc spec.

Manufacturer: Home Build.
Processor: Intel(R) Core(TM)2 Quad CPU @ 2.40GHz (4 CPUs).
Memory: 4gig OCZ SLI 1066mhs.
Hard Drive: 200gig and 250gig.
Video Card: NVIDIA GeForce 8800 GTX x2 sli.
Monitor: ViewSonic VG2021m.
Sound Card: Razer Barracuda AC-1 Gaming Audio Card.
Speakers/Headphones: Razer Barracuda HP-1 Headset 5.1.
Keyboard: G15 gaming keyboard.
Mouse: Logitech HID-compliant G5 Laser Mouse.
Mouse Surface: Razer exactmat duel sided.
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3.
Motherboard: EVGA 780i.
Computer Case: Jeantech Aqua.

xfire : wraith36

clan : www.wz-gaming.co.uk

i need some help if this can even be fixed at all.
thanks for your time. and any replys i may recieve.

moaningmags · 09-08-2008, 16:23

Click on connection above it will tell you what ubr you are on, similar to
cable.ubr01.uddi.blueyonder.co.uk
Can you post that here minus your ip address.

Your modem information is fine, all levels within what they should be.
Do they vary, particularly the upstream power level?

Do you use a router? If so, have you tried a direct connection from modem to comp?

Traceroutes and ping tests would also help.

HTH
Mags

eth01 · 09-08-2008, 16:50

Quote:

Originally Posted by moaningmags

Click on connection above it will tell you what ubr you are on, similar to
cable.ubr01.uddi.blueyonder.co.uk
Can you post that here minus your ip address.

Your modem information is fine, all levels within what they should be.
Do they vary, particularly the upstream power level?

Do you use a router? If so, have you tried a direct connection from modem to comp?

Traceroutes and ping tests would also help.

HTH
Mags

traceroute keyweb.de and tools.virginmedia.com

(paste the results if you would, and I advise that you remove the first line from each)

wraith36 · 09-08-2008, 18:31

i think you are after this.

cable.ubr11.live.blueyonder.co.uk

i do have a router and im in the dmz with no firewall active on the router.
and ports to the game server are forwarded.

here is my trace root to my game server in london.

|-----------------------------------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host ---------- - % | Sent | Recv | Best | Avrg | Wrst | Last |
|-------------------------------------------------------------------------------|------|------|------|------|------|------|
| 0 | 38 | 38 | 0 | 0 | 0 | 0 |
| 10.116.88.1 - 0 | 37 | 37 | 0 | 7 | 31 | 31 |
| pc-62-30-249-65-ha.blueyonder.co.uk - 0 | 37 | 37 | 0 | 20 | 157 | 32 |
| pc-62-30-249-21-ha.blueyonder.co.uk - 0 | 37 | 37 | 15 | 17 | 31 | 16 |
| osr02know-v99.network.virginmedia.net - 0 | 37 | 37 | 0 | 29 | 188 | 31 |
|man-bb-b-ge-130-0.network.virginmedia.net - 0 | 37 | 37 | 15 | 16 | 32 | 15 |
|win-bb-a-so-100-0.network.virginmedia.net - 0 | 37 | 37 | 15 | 17 | 32 | 16 |
|pop-bb-b-so-230-0.network.virginmedia.net - 0 | 37 | 37 | 15 | 16 | 31 | 31 |
| tele-ic-2-as0-0.network.virginmedia.net - 0 | 37 | 37 | 15 | 22 | 32 | 16 |
| 212.250.14.94 - 0 | 37 | 37 | 15 | 29 | 219 | 15 |
| ge-0-101.rt1.the.synergyworks.co.uk - 0 | 37 | 37 | 0 | 18 | 47 | 16 |
| 193.33.186.40 - 0 | 37 | 37 | 15 | 17 | 47 | 16 |
|______________________________|______|______|____ __|______|______|______|
WinMTR - 0.7. Copyleft @2000-2001 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )

trace root to keyweb.de
|-----------------------------------------------------------------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------------------------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 41 | 41 | 0 | 0 | 0 | 0 |
| 10.116.88.1 - 0 | 41 | 41 | 0 | 8 | 32 | 0 |
| osr01live-v11.network.virginmedia.net - 0 | 41 | 41 | 0 | 15 | 94 | 16 |
| pc-62-30-249-29-ha.blueyonder.co.uk - 0 | 41 | 41 | 0 | 15 | 172 | 78 |
|man-bb-b-ge-130-0.network.virginmedia.net - 3 | 41 | 40 | 15 | 17 | 47 | 16 |
| man-bb-a-ae0-0.network.virginmedia.net - 0 | 40 | 40 | 0 | 17 | 47 | 16 |
|nth-bb-b-so-300-0.network.virginmedia.net - 0 | 40 | 40 | 15 | 17 | 32 | 32 |
| tele-ic-1-as0-0.network.virginmedia.net - 0 | 40 | 40 | 15 | 20 | 47 | 16 |
| 193.159.225.237 - 0 | 40 | 40 | 15 | 18 | 47 | 16 |
| 217.239.37.146 - 0 | 40 | 40 | 31 | 39 | 94 | 47 |
| dtag-gw-dus1.de.lambdanet.net - 0 | 40 | 40 | 31 | 33 | 63 | 31 |
| FRA-1-eth100.de.lambdanet.net - 0 | 40 | 40 | 31 | 38 | 47 | 31 |
| 217.71.103.52 - 0 | 40 | 40 | 31 | 45 | 94 | 47 |
| ns.km12508.keymachine.de - 0 | 40 | 40 | 31 | 44 | 62 | 47 |
|_______________________________________________|_ _____|______|______|______|______|______|
WinMTR - 0.7. Copyleft @2000-2001 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )

trace root to tools.virginmedia.com

unable to resolve host name.

ping to game server.

host: to game server.
IP: 193.33.186.40 game server.

Sent: 100
Received: 100
Lost: 0
Loss Rate: 0.00 %

Min Time: 15 ms
Max Time: 21 ms
Avg Time: 17 ms
Avg TTL: 117

if you need anything else please ask.
and thanks guys for you time and help.

moaningmags · 09-08-2008, 20:12

I'm not at work but phoned a friend who says there's slow speeds on your ubr.
But as there's different cables it may be worth calling to see if you are directly affected.
You're getting no packet loss and the min max and avg times look good.
I'd still recommend trying a direct connection as everything looks ok.
If still the same with a direct connection call in.

HTH

eth01 · 10-08-2008, 10:07

it looks ok when it's leaving the VM network IMO. connect directly to your modem whilst giving it a reboot, might work wonders

Noggo · 10-08-2008, 11:12

Instead of taking a snap shot of the network. Use Ping Plotter and have a look at it over a period of time and see what results you get then. You might have an intermittent problem.

http://www.pingplotter.com/download.html
Standard version is 30 day trail, but does work afterwards tho

A few settings I use:

(main screen - bottom left)
Trace interval: 1sec
Samples to include: ALL

Under:-
Edit >> options, select `packet'
change drop down menu at top from `ICMP' to `UDP Packets', then OK your way out and enter the IP address and hit trace button.

When you do start tracing, right click on graph and select 5 min time scale.

You should get an image like the attached. Fingers crossed not as bad as last weeks tho (3rd August 2008). I've finally got my capacity upgrade (I think, subject to change). Whoohoo after 9 months of bad latency and yo-yo download speed. Five days now good latency and also constant 19600 kbps download speed day or night.