20 meg bb?

[ginge51]

Hello again

I've just read on another forum that vm are offering 20 meg for 20 pounds a month?
Is this true?
As I'm currently paying £18 for 2 meg bb
I definatly want a bit of 20 meg bb if it is £20 for the full contract?
And if It's true I have a ntl 250 modem will i need a new modem as I've heard lot's of complaints about certain modems?

Thanks

Plus is it £20 without the phone and other options?
As i want just the bb package.

[lostandconfused]

its £20 when taken with a phone line for an extra £11.

the ntl 250 is capable of 20mb. its exactly the same as the newer 255 apart from the newer one doesnt have a usb port.

[ginge51]

Originally Posted by lostandconfused

its £20 when taken with a phone line for an extra £11.

the ntl 250 is capable of 20mb. its exactly the same as the newer 255 apart from the newer one doesnt have a usb port.

Arggghhh.
Do you think retentions will give it me for £20 a month?

[sav112]

Dont know but I'm on 2mb for £10......if it cost any more i would drop it and move to use the House BT line....

[ginge51]

Originally Posted by sav112

Dont know but I'm on 2mb for £10......if it cost any more i would drop it and move to use the House BT line....

Mine was £10 also upto 2 months ago.
I'm going to ring them for 20 meg bb for £20 ors I'll be off to bethere bb

[skyline22]

im on 20mb bb and telephone been on this set-up for about 6 months i pay £25 for bb and £3.50 for telephone but now i see this i going to haggle even more and get the bb down to £20.....well try at least dont forget always quote u can get a better deal elsewhere and they eventually give u a good discount

[Kymmy]

Originally Posted by skyline22

im on 20mb bb and telephone been on this set-up for about 6 months i pay £25 for bb and £3.50 for telephone but now i see this i going to haggle even more and get the bb down to £20.....well try at least dont forget always quote u can get a better deal elsewhere and they eventually give u a good discount

But if the 20Mb BB goes down to £20 the phone line will go up to £11.

I don;t think that VM retentions will drop the combined price any lower than £31

Kymmy

[skyline22]

I like ur reply i just stated i only pay a total of 28.50 for 20mb BB and telephone but ur saying that VM wont drop the combined price any lower than 31
im sure they will go a bit lower no luck so far its just a matter of time b4 they do especially as they are going to up the speed of everyone on 4mb up to 10mb

[ianm2k4]

Originally Posted by Kymmy

But if the 20Mb BB goes down to £20 the phone line will go up to £11.

I don;t think that VM retentions will drop the combined price any lower than £31

Kymmy

Tried this yesterday and the lowest they would give me was 39 combined. (28 + 11) and yet they will give new customers 31...

Not good customer service IMHO and I have been with them since early 90's

[ianm2k4]

Well would you believe it .. VM came up with the new customers offer to keep me. 31 combined...

Well done VM .. the message is getting through.. current customers are valuable...

[Nicosia]

my cousins just signed up to VM and are paying £4.50 a month for 2mb VM but there was ntl phone line before VM was orderd it wasent orderd with vm phone line, so if u already have a ntl/blueyonder line before hand then these ofers still apply to you from what i understood.

so if i upgrade the BB to 20 megabit, it will be £20 a month seing as they pay £4.50 for the 2meg?

[skyline22]

to get the deal im on i pay 25 for bb and 3.50 for telephone so i get a discount on my bb and telephone thats the only way they could reduce it so much just keep phoning VM they will give u this deal cos if its good for one its good for all

[GeoffB]

What's the number for retentions?

[jcuk]

i reckon that 20 quid for 20meg bb is ontop of 11.00 line rental, obviously bringing it to 31.00 a month. This is really for new customers only, however...

You can get the ultimate double 2 deal, as long as you pay no more than £37.00 per month for basic service charges* That Deal is Phone Line rental with Talk unlimited + Broadband XL. NB Doubt you will be able to have TV Size M with this.

*Basic service charges are the amount your charged in advance every month. So as an example your paying 11.00 for Line rental 18.00 for Broadband and thats it. Your paying £29.00 So you could upgrade to Ultimate Double 2.

Also - you can only get this through Customer Care and only available to existing customers upgrading their service.