'Broadband blues' hit net users

TheOne · 27-02-2007, 17:09

Broadband roll-out is being driven by ever more providers but people are much less happy with customer service and more ready to switch, says a survey.

http://news.bbc.co.uk/1/hi/technology/6400639.stm

Watchdog will be looking into the issue of broadband complaints on BBC One on Tuesday at 1900.

Will be worth a watch to see what is said about the VM, Sky etc

punky · 27-02-2007, 17:17

As it concerns VM broadband (amongst others) i've moved it into the Internet Services forum.

Interesting that the BBC and have now fallen foul of the name-change Nazis.

banjo · 27-02-2007, 17:27

Interesting that the BBC and have now fallen foul of the name-change Nazis

Can you explain what that meens please ?

Paul K · 27-02-2007, 17:37

Think he means the bit in the BBC article where they still call VM NTL

TheOne · 27-02-2007, 18:19

are you lot going to be watching it ?

---------- Post added at 19:19 ---------- Previous post was at 18:51 ----------

Do the survey http://www.bbc.co.uk/consumer/tv_and...d_survey.shtml

**Hugh** · 27-02-2007, 19:07

Quote:

Originally Posted by Paul

Think he means the bit in the BBC article where they still call VM NTL

Because the survey was done in 2006, and that is what they were called then.

"In 2005 just eight percent of those questioned said they were thinking of changing supplier - but the 2006 survey says that has shot up to a quarter."