Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Green box heats up: my service dies...

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media TV Service

EPG poor since VOD software update
Reply
 
Thread Tools
Old 06-08-2005, 16:07   #1
Markly Darkly
Inactive
 
Join Date: Jun 2005
Posts: 125
Markly Darkly is an unknown quantity at this point
EPG poor since VOD software update

Last Sunday we had the VOD software update (not enabled yet). Since then the EPG has been playing up. When you press guide and then All Channels, the first page has "Searching" for all the channel. After about 20 seconds the info appears. When you go to the next page and then back to the first page it then says "No information available"

Also if you don't select All Channels but instead select, say, Entertainment, it just changes to a new channel and the guide goes away.

Now I realise that the EPG has never been much good, but I though the VOD update also gave an improvement. It seems to have gotr worse.

Is it possible I've got a corrupt update. I've tried rebooting but that doesn't help. Is there another way of force a reload of the software. Or...are these problems normal for the new update?

Thanks
Markly Darkly is offline   Reply With Quote
Advertisement
Old 06-08-2005, 16:52   #2
spiderplant
cf.mega poster
 
Join Date: Jun 2003
Posts: 9,037
spiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
spiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
Re: EPG poor since VOD software update

The page up thing is a known error in that software version.

But I've not seen the problem with selecting Entertainment. Would you happen to have a Pace 4010 box? (I suspect the box is picking up infrared interference, which causes a key-bounce effect on the 4010).

It's very unlikely that you've got a corrupt update.
spiderplant is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 17:59.


Server: lithium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum