New Samsung losing Memory?

[BIGZIPZ]

I have the New Silver Samsung box, and I was heeding the advice from another thread of putting it in standby mode at night. I tried this for the first time last night and when I woke up today I pulled it back into normal mode and the screen was blue, the channels were displayed on the digital screen of the box but when I moved channels I just got a blue pic.

Rebooted the box and trtied manually to put in standby rather than using the remote, same problem when I pulled it back, no channels showing up just a blue screen.

My old man is a bit of a electrical boffin and he reckons it is loosing its memory or something when its in standby, any ideas?

[spiderplant]

Does the picture return if you press the AV button on your TV's remote (after bringing the box out of standby)?

[BIGZIPZ]

Nope, just tried, went through AV1 2 3 etc, we normally watch our NTL on av1 or channel 6 of the TV.

[spiderplant]

I still think this is a STB/TV connectivity problem.

What make/model TV do you have?
What visual settings have you got on the STB?
How exactly are the STB and TV connected?
Do you get a picture on channel 6?

[Kneebs]

A blue screen is outputted by the samsung STBs when in standby, at least on mine, anyway. Sounds to me like a dodgy box - the fact that you see the blue screen means you are seeing what the box is outputting.

[BIGZIPZ]

Thanks for help, Customer Services said it was faulty and have arranged for a new one to come out.