ftp connection problem

birchyboy · 20-07-2003, 16:37

I would like to try out my webspace, so I am trying out several ftp clients, but I can't get a connection to upload.ntlworld.com

All I get is my username then PASS ***** and then server closed control connection. I am using my ntlworld password and my firewall is set to allow the client app's traffic in and out on ports 21 & 22.
Is it usually difficult to get a connection? I am on the 600 standalone CM service

ronald146m · 20-07-2003, 16:47

Hi birchyboy

To transfer files/folders up to your webspace from your PC do this:-

Open up Internet Explorer,

In the address box type:-

ftp://john.smith:x1234567@upload.ntlworld.com

(where john.smith is your user name and x1234567 is your password)

A window will open, that's your webspace.

Minimize the window and select the file (or folder) on your PC, use right click - copy.

Maximize the window again and paste in the file, use right click - paste.

While you are up there in your webspace you can do other things. You can create new folders or delete or rename existing files and folders.

To download a file/folder back to your PC use right click - 'Copy to folder'.

Try experimenting, you can't break anything.

Good luck

Ron

ps Later to view any files/folders that you have uploaded:-

Open up Internet Explorer

Type in:-

http://homepage.ntlworld.com/john.smith
(where john.smith is your user name)

20-07-2003, 16:51

hi birchyboy

looks like Ron has answered you main query, for my 2p sometimes people have had trouble using their webspace if they have changed username & password. The workaround is to use the original user/pass you had when first setting up your connection.

Hope you get it working.

birchyboy · 20-07-2003, 16:59

Thanks ronald146m & homealone. Ron - how expensive is your Rent this Space? It might be better than ftp.

I tried the direct address input, bot with original username & current one, before risking wasting anyone else's time, but no go.

Maybe I should go to ntl: and change the lot. How long before it's usable?

ronald146m · 20-07-2003, 17:07

Hi birchyboy

Well, it was worth a try.

Looks like you're gonna have to ring ntl.

Ask them to confirm or reset your user name and password.

See you

Ron

birchyboy · 20-07-2003, 17:12

Thanks a million you two.

I just tried again and - straight in, but only with my original ntl username. Maybe I typed my password incorrectly several times, or something.

Thanks for such prompt suggestions. See you around the forums.

20-07-2003, 19:09

hey no problem birchyboy, glad to help

Thanks for taking the trouble to let us know you got it working.

ronald146m · 20-07-2003, 20:01

ditto ditto ditto