Can someone help me please
09-07-2003, 18:40
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#1
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Inactive
Join Date: Jun 2003
Posts: 54
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Can someone help me please
im on a silver cm and my diagnosis reads as this what i am going to paste here is it right or wrong coz my internet is sloooow
many thanks and if more details needed for diag i will give
im not d/loading or uploading
Type : Ambit ETH/USB Combo Cable Modem
Cable modem : Ambit Cable Modem
MAC address : 00:02:8a:61:fb:bc
IP address : 10.171.***.*** (Moderator edit - please avoid posting your ip address!! - Russ D)
Downstream Receive Power Level : -6.35 dBmv
Downstream SNR : 28.67 dB
Upstream Transmit Power Level : 41.25 dBmv
many thanx
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09-07-2003, 18:47
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#2
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cf.mega poster
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,181
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Have you tried rebooting the modem? Pull the power lead out of it and switch the pc off for 30 seconds, then power both back up.
__________________
From Jim Cornette:
“Ty, Fy, bye”
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09-07-2003, 18:51
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#3
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Inactive
Join Date: Jun 2003
Location: Knebworth
Age: 72
Posts: 1,816
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Have no idea on the technical stuff you posted but may be able to come up with some helpfull hints if you can give a little more info about what you mean by "sloooow".
First off which op system are you on 98/ME/XP?
Are you using USB or ETH for the connection to the modem?
Is it all browsing that is slow or just certain sites and is the problem related to time of day?
Short term running a spyware program like adaware may help speed things up a little though so worth a try.
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09-07-2003, 18:51
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#4
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Inactive
Join Date: Jun 2003
Posts: 54
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iv already done about 7 reboots of the modem and pc and still the same
btw sorry for posting ip number im gettin frustrated with this 
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09-07-2003, 18:54
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#5
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Inactive
Join Date: Jun 2003
Posts: 54
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im running xp pro
ethernet connection
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09-07-2003, 19:00
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#6
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nthw.member
Join Date: Jul 2003
Posts: 94
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Quote:
Originally posted by wizardman
im on a silver cm and my diagnosis reads as this what i am going to paste here is it right or wrong coz my internet is sloooow
many thanks and if more details needed for diag i will give
im not d/loading or uploading
Type : Ambit ETH/USB Combo Cable Modem
Cable modem : Ambit Cable Modem
MAC address : 00:02:8a:61:fb:bc
IP address : 10.171.***.*** (Moderator edit - please avoid posting your ip address!! - Russ D)
Downstream Receive Power Level : -6.35 dBmv
Downstream SNR : 28.67 dB
Upstream Transmit Power Level : 41.25 dBmv
many thanx
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Hey there wizardman 
On the Silver Ambit cable modem, diagnostics should indicate a downstream receive power level of between -15 and +15 dbmv. Your downstream SNR should be over 20db. Your downstream modulation should be 64 QAM and finally, your downstream frequency should be 402750000 Hz.
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09-07-2003, 19:03
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#7
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Inactive
Join Date: Jun 2003
Posts: 54
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so is there nothing wrong with it ???
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09-07-2003, 19:04
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#8
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cf.mega poster
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,181
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What level of service are you on? Have you tried a speedtest? If so what are the results?
__________________
From Jim Cornette:
“Ty, Fy, bye”
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09-07-2003, 19:05
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#9
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nthw.member
Join Date: Jul 2003
Posts: 94
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Quote:
Originally posted by wizardman
so is there nothing wrong with it ???
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According to the information you've posted and compared against the information I've given you, there's nothing wrong with the figures you're seeing so maybe the problem lies elsewhere
Try this simple speed test and post the results back here please.
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09-07-2003, 19:25
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#10
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Inactive
Join Date: Jun 2003
Posts: 54
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it might be the proxy server il av a play with that then il try speed test thanks
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09-07-2003, 19:27
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#11
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Inactive
Join Date: Jun 2003
Posts: 54
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my results are
Wed, 9 Jul 2003 18:25:29 UTC
1st 128K took 3297 ms = 39755 Bytes/sec = approx 331 kbits/sec
2nd 128K took 4422 ms = 29641 Bytes/sec = approx 247 kbits/sec
3rd 128K took 3406 ms = 38483 Bytes/sec = approx 320 kbits/sec
4th 128K took 3141 ms = 41729 Bytes/sec = approx 347 kbits/sec
and im on 1mbit tier
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09-07-2003, 22:10
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#12
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Guest
Location: East London (ex-C&W)
Services: XL broadband
ntl250 modem
Posts: n/a
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It could be that RWIN is set up wrong on your PC.
If you go here, you can run 'Tweak Tester II'. It will tell you if your PC is set up properly for broadband.
http://www.dslreports.com/tweaks
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09-07-2003, 22:15
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#13
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Inactive
Join Date: Jun 2003
Posts: 54
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im not running anything at all when i do spd test il have a look at the link thankyou
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09-07-2003, 22:37
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#14
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Inactive
Join Date: Jun 2003
Posts: 54
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a big thankyou to you all i sorted problem by goin to dslreports i got a DR TCP to change my tcp recieve to the right amount from 66000 to 26280 and everything is sorted now :-))
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09-07-2003, 22:39
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#15
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Inactive
Join Date: Jun 2003
Posts: 54
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these are now my results
Wed, 9 Jul 2003 21:38:53 UTC
1st 128K took 1047 ms = 125188 Bytes/sec = approx 1042 kbits/sec
2nd 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
3rd 128K took 1063 ms = 123304 Bytes/sec = approx 1026 kbits/sec
4th 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
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