secret key size not big enough. Halifax website.

Nutty · 08-01-2004, 18:29

HI.

My missus uses the Halifax online banking stuff. N.B. Their servers went down few days ago.

Anyway, today she tried to get on, and she's getting this.

Quote:

Insufficient encryption
This document requires a larger secret key size for encryption than your browser is capable of supporting.
Forbidden
The proxy's access control configuration denies access to the requested object through this proxy.

I'm on 1Mbit NTL. No proxy is listed in my connection options. I'm using M$ IE 6. My cipher strength is 128bit.

Anyone any idea what todo about this. The only thing I've done recently is install M$ Visual Studio 6 (Programming development thing) though I doubt that would've altered any internet stuff.

Is it ntl's proxies being naff, or my problem?

cheers,

Sociable · 08-01-2004, 18:32

Looks like the problem is the "transparent" proxy being automatically assigned is misbehaving so the solution may be to nominate a different one.

Which area are you in so someone can suggest a better one to use for your area?

threadbare · 08-01-2004, 18:41

proxies dont cache secure websites

darkangel · 08-01-2004, 18:44

Quote:

Originally Posted by threadbare

proxies dont cache secure websites

no no i think you mean their not supposed to..rember it's ntl

threadbare · 08-01-2004, 18:53

Quote:

Originally Posted by darkangel

no no i think you mean their not supposed to..rember it's ntl

very funny

secure connections are transmitted on a different to port to normal web traffic

iadom · 08-01-2004, 19:10

I use Halifax, just logged on to my portfolio without a problem. Using 600kBB IE6 and 128 bit encryption.

**Paul** · 08-01-2004, 20:22

Quote:

Originally Posted by Nutty

Anyone any idea what todo about this. The only thing I've done recently is install M$ Visual Studio 6 (Programming development thing) though I doubt that would've altered any internet stuff.

Is it ntl's proxies being naff, or my problem?

cheers,

It's not the proxies, they don't intecept SSL traffic - but it is quite possible that VS6 has installed an old dll somewhere - I suggest re-installing IE6.

blackthorn · 08-01-2004, 20:31

I know its no help to your problem but I use the Halifax website and i can log on to my acount ok. 600k and IE6

Nutty · 08-01-2004, 20:51

I'm the Solent reagion btw.

How do I re-install IE6. It was kinda just an upgrade to the IE that comes with windows.

philip.j.fry · 08-01-2004, 20:51

Visual Studio 6 used to come with IE5.5, could it be possible that it has regressed your browser back to 5.5 and removed the 128K compatibility?

Sociable · 08-01-2004, 20:58

Quote:

Originally Posted by Nutty

I'm the Solent reagion btw.

How do I re-install IE6. It was kinda just an upgrade to the IE that comes with windows.

Re download the IE6 SP1 setup from here Nutty:

http://www.microsoft.com/downloads/s...displaylang=en

Nutty · 08-01-2004, 21:30

I've already done that. Windows update is broken also. It seems my SSL component of windows is broken, just need to find out how to fix it. Prolly have to do re-install or something..

**Paul** · 08-01-2004, 22:21

The url of the setup file is ;

http://download.microsoft.com/downlo...S/ie6setup.exe

Nutty · 08-01-2004, 22:30

Well I figured if I re-installed a new browser it should setup the SSL. I installed Mozilla, and I can now get to the halifax login page, so SSL is now working on that. I'll reboot and try the windows update thing to see if thats fixed.

Sociable · 08-01-2004, 22:32

Quote:

Originally Posted by Nutty

I've already done that. Windows update is broken also. It seems my SSL component of windows is broken, just need to find out how to fix it. Prolly have to do re-install or something..

Check out this post from Robin Walker Nutty as SSL is causing other problems so this could be linked to the issue with "Word" and Norton in the other thread.

http://forum.nthellworld.co.uk/showp...13&postcount=8