2mbit NTL BB Campaign

Lord Nikon · 19-12-2003, 07:40

I WOULD like to see a campaign start to petition NTL for 2mbit plus.

This is mainly due to the fact that NTL stated at the BSG Conference attended by Erol (Erolz) that NTL had no intention of launching a 2mbit tier of service because "our users don't want it" / "There is no demand for it"

I have made a similar post on ntlhell regarding this, and if there is enough interest, perhaps starting an online petition to submit to NTL to show that there IS an interest in the 2mbit tier.

Lets get some comments in & see what opinions people have.

Please note, we may not force NTL into adding a 2mbit tier, but we CAN let them know that there IS a demand for one.

Neil · 19-12-2003, 07:44

Not being funny here 'LN', but wouldn't you be better off actually 'starting' that petition, then coming back here, posting about it to drum up support for it?

Ben · 19-12-2003, 07:46

tbh - I don't think a online petition is gonna make any odds

We have even been told by the MD himself they won't release 2Mbit - it would kill the network + they would only get a tiny % of people on the service.

etccarmageddon · 19-12-2003, 08:12

go for it - it might embarrase them at least when it gets on the register and hopefully highlight the fact that ADSL has something NTL doesnt.

Neil · 19-12-2003, 09:00

Here you go, I've started it for you...

http://www.petitiononline.com/ntl2MB/petition.html

[Edit]-Don't say we don't do anything for you!

Stuartbe · 19-12-2003, 09:01

Quote:

Originally Posted by etccarmageddon

go for it - it might embarrase them at least when it gets on the register and hopefully highlight the fact that ADSL has something NTL doesnt.

Sounds like a great idea to me.

However my freind you are under the asumption that NTL actualy give a toss about there customers !!!!!!!!!!!!!

There infrastucture cant support the 1mb users properly so a 2mb connection will most likely be the speed of a good quality dial up !!!!!!

Lord Nikon · 19-12-2003, 09:34

Possibly, and maybe we WON'T get a 2mbit service started through this... HOWEVER, We WILL show them that people DO want 2Mbit.

Frank · 19-12-2003, 09:58

Quote:

Originally Posted by Lord Nikon

NTL had no intention of launching a 2mbit tier of service because "our users don't want it" / "There is no demand for it"

And the reason behind this is...

ntl's service has had an effect on their 1Mbit sales. Telewest's 1Mbit takeup percentage is much higher than ntl's. ntl look at their own figures and see not that much demand for 1Mbit so the demand for 2Mbit would be low. This is a fair assumption to make though.

Perhaps the demand to 2Mbps on ntl would be low as the 1Mbit demand is quite low compared to Telewest.

MovedGoalPosts · 19-12-2003, 10:53

Quote:

Originally Posted by Keyser

And the reason behind this is...

ntl's service has had an effect on their 1Mbit sales. Telewest's 1Mbit takeup percentage is much higher than ntl's. ntl look at their own figures and see not that much demand for 1Mbit so the demand for 2Mbit would be low. This is a fair assumption to make though.

Perhaps the demand to 2Mbps on ntl would be low as the 1Mbit demand is quite low compared to Telewest.

Maybe few users on ntl see the point in having the 1Mbps service when they could not use it to it's potential. Users desiring of power services will be the heavy user wanting both speed and capacity. Ntl might offer the speed, but they do not offer the capacity. Telewest have no such restrictions on their offerings, thus take up will be higher.

There may be a demand for faster services, but I suspect many punters in ntl areas, who have an option will opt for an ADSL provision where they desire faster BB.

As for ntl offerring faster BB services, it's not just about infrastructure capacity and a need to change the AUP terms, it's the management mindset. They are on a different planet to their customers. They do not understand why punters want broadband. They do understand that it is (for the time being) a cash cow and a means of them making money. As competition from ADSL increases, ntls market share of broadband will diminish unless ntl management want to revise their opinions.

As for the petition idea - wasn't this the sort of thing the "power users group" set up by ntl in response to the cap was supposed to address? Oh sorry, ntl don't want to listen or communicate with thier customers do they.

Neil · 19-12-2003, 11:03

Quote:

Originally Posted by MovedGoalPosts

As for ntl offerring faster BB services, it's not just about infrastructure capacity and a need to change the AUP terms, it's the management mindset. They are on a different planet to their customers. They do not understand why punters want broadband. They do understand that it is (for the time being) a cash cow and a means of them making money.

And there lies the problem......

Frank · 19-12-2003, 11:08

Quote:

Originally Posted by MovedGoalPosts

Maybe few users on ntl see the point in having the 1Mbps service when they could not use it to it's potential. Users desiring of power services will be the heavy user wanting both speed and capacity. Ntl might offer the speed, but they do not offer the capacity. Telewest have no such restrictions on their offerings, thus take up will be higher.

I think you may have hit the nail on the head there!

Quote:

Originally Posted by MovedGoalPosts

As for the petition idea - wasn't this the sort of thing the "power users group" set up by ntl in response to the cap was supposed to address? Oh sorry, ntl don't want to listen or communicate with thier customers do they.

Ah yes the old power user group. A publicity ploy on their part to calm everyone down. You mean the one where they didn't read the e-mails and there was about 700 in the mailbox?

Jason1 · 19-12-2003, 12:00

Ntl 2mb broadband is available to london customers so the rest of the country should kick a stink up to get it as well

poolking · 19-12-2003, 12:44

I've signed the petition, but I doubt how much good it'll do.

Neil · 19-12-2003, 12:45

Quote:

Originally Posted by jason.ntlwogill

Ntl 2mb broadband is available to london customers so the rest of the country should kick a stink up to get it as well

Not as a residential product it isn't.

Perhaps you are referring to a business product, but hardly any London ntl customers can get ntl BB of any speed-let alone 2 meg.

th'engineer · 19-12-2003, 12:51

why do people want 2mb capped seems daft to me