correctconnect problems

kerry2626 · 21-12-2003, 21:07

i have been having loads of problems with my broadband and after reading most of the posts on here i think its the same sort of problems as most

slow connection not being able to access certain web pages most yahoo or msn

but i also noticed on my correctconnect thingy (i am not so good on the computer stuff ) the my computer doesn't meet the minimum requirments for it to be working any ideas i am stuck on what the minimum requirments are help me i am rubbish at this

Russ · 21-12-2003, 21:12

First things first - where are you? Secondly have a try of pulling the power leads out of the back of the modem for 30 seconds. Switch your pc off then put the power lead back in the modem. Once the lights have stablised reboot the pc and see if that helps.

As for correctconnect, one word - uninstall! You don't need it. It's about as popular as a fart in a lift.

Welcome to the site btw

Sociable · 21-12-2003, 21:16

Welcome to NTHW Kerry.

Ok first things first what are you system specs as to be honest that is not usually a problem if if they are not ideal but we as well eliminate that from the mix.
CPU Speed
RAM Total
Operating System (98, ME XP etc.)
Internet Explorer Version.

Next part is the connection problems which are more likely to be down to NTl than your system I think.

Have you tried following any of the advice about setting a proxy in your internet options and if not would you like a step by step guide of how to do that?

Bex · 21-12-2003, 21:17

kerry i second what russ says, we had correctconnect and constantly had a cac connection speed and probs with the network, in the end i decided just to get rid of it...it is of no benefit......

out of interest what version of msn have you got we had 6.1 (somehting) and we couldnt get it to connect, so went back to 6.0 and its fine now

kerry2626 · 22-12-2003, 00:01

i am so rubbish at all this

do i not need correctconnect to get online then

and i did try the proxy thing but it didn't help i unplugged everything for a few days and today everything seems ok but wondered what i could do if it keeps happening

i am using windows me
and apart from that i am stuck on the rest
i am one of those just a turn it on and used it types
i have the newest msn mesenger and yahoo messenger and have no problems at moment but sometimes can't get it or its slow
and i am in bedford area

thanks for the help every one

Paul K · 22-12-2003, 00:11

Have you got a firewall installed and when was the last time you did a virus/ trojan scan?

kerry2626 · 22-12-2003, 00:15

well i am not sure if i have a fire wall and i have norton virus scan thing

Sociable · 22-12-2003, 00:17

OK short answer is that no you don't need to have correct connect installed for the Net to work. It gets installed as part of the original setup to register the modem but once that has been done it serves little or no purpose and at times gets in the way on some systems if resources are low.

Pretty well everyone in the Bedford area had problems during the same period as you did but, for now at least, things are running a little smother even without using a special proxy.

If its gets bad again just post a note here and I or one of the others will walk you through setting up a proxy but for now you don't need to make any changes especially if it's all running ok now.

kerry2626 · 22-12-2003, 00:30

thanks very much for your help i will keep it in mind if i have any more problems

kerry2626 · 22-12-2003, 00:53

its nice here you are all very friendly and helpful cheers it makes a change

Sociable · 22-12-2003, 00:58

That's cos we are a real "community" not just a forum so pull up a comfy chair and come join the fun.

kerry2626 · 22-12-2003, 01:18

thank you i will be back i have had a look around but for now i am off to bed with xmas a comin and me with no pressies to give i have shopping to do tomorrow and we all know how bad thats going to be so good night and chat soon xx