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Blueyonder 4mb slow...
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Old 08-10-2006, 12:47   #1
tvout
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Blueyonder 4mb slow...

Hi all,
I've just done a search on finding optimum config on my Webstar modem etc, (e.g. downstream being 31000000 etc.), if there's anything that can be checked to ensure it's working like it should be...
I must say I agreed to an extent about the 'English speaking' people in Blueyonder tech support. When it comes to talking complicated IT I find it much more confortable working on techy talk without struggling with a basic conversation! I work on an IT helpdesk and if I get someone with a strange accent I can't understand I tend to just get someone sent out to them rather than trying to faff around explaining things on the phone for ages!
Anyways, I got a nice lady in Blueyonder tech support last time and she was really nice to deal with. They're in Liverpool aren't they?
Straying from the point a bit, I went up from 2mb to 4mb after convincing good ol' customer relations that 2mb Tiscali at my gf's house receiving a wireless signal from a router in the neighbourhood seemed quicker! Naughty I know but people should really secure their wireless networks!
With 4mb I didn't really notice any difference at all, just a change on my bill!
Not sure if it really has any effect on general browsing but things like www.ebay.co.uk seem to take a few seconds to return search results. Seems slower than that 2mb Tiscali connection and that was on a PC that was lower spec than mine and also bogged down with spyware/weird apps!
I did however notice download speeds were quicker, but is that the only benefit? Just downloading files? Do I take it browsing speeds don't really improve from different speeds?

I've just tried a speed test on the tiscali website... http://speedcheck.ispconnect.co.uk/
First result was 512kb/s!
Then 1.54MBps (download at 197kb/s)
Then 898.8kb/s

Can anyone else on Blueyonder try the above and post their results? Try a retest a few times, I'd be interested to compare...
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Old 08-10-2006, 15:21   #2
Feverdog
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Re: Blueyonder 4mb slow...

I know your pain!
Was on old Blueyonder 2MB and got consistant average of 250kb/s downloads, then I moved into my girlfriends and started using her brothers 4MB Blueyonder connection and got on average 30kb/s download rate!
After constant telephone calls to tech support with no better results I gave up as we were moving in a few months anyway.
Just moved downstairs in same block of flats, signed up to 2MB Blueyonder service again. Guess what? 250kb/s download rates back
There is obviously a problem with services above 2MB that needs addressing by Telewest.
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Old 08-10-2006, 16:55   #3
tvout
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Re: Blueyonder 4mb slow...

Totally agree. I'm really intrigued to know what the 10mb service is like...
I just don't want to pay loads more even for a month just to have something that's about the same as what I get now...
Would more customers in one area on a particular speed slow that speed down do you think or broadband on all speeds? Say all my neighbours were on 10mb?
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Old 08-10-2006, 20:27   #4
Markos1977
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Re: Blueyonder 4mb slow...

iam on 10mb and my speed was
10330.8 kbps
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Old 08-10-2006, 22:48   #5
adriano69
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Re: Blueyonder 4mb slow...

i am on 4mb telewest

i got

4262.5 kbps
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Old 09-10-2006, 00:26   #6
tvout
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Re: Blueyonder 4mb slow...

Very strange, must be the different times of day I just got:
262144 kbps!
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Old 09-10-2006, 07:39   #7
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Re: Blueyonder 4mb slow...

Your current bandwidth reading is:

10.09 Mbps

which means you can download at 1.26 MB/sec. from our servers.

28.8 kbps dial-up [img]Download Failed (1)[/img]
33.6 kbps dial-up [img]Download Failed (1)[/img]
53.3 kbps dial-up [img]Download Failed (1)[/img]
56 kbps ISDN [img]Download Failed (1)[/img]
128 kbps ISDN [img]Download Failed (1)[/img]
150 kbps DSL [img]Download Failed (1)[/img]
256 kbps DSL [img]Download Failed (1)[/img]
512 kbps DSL
10330.8 kbps
YOU
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