Lowering speed in the North East (10Meg)

[MistaP]

I've had 10Meg since it came out..

I used to get 9.*Mbps

Now i'm getting slower by the day

I ran three tests from this site, each one getting slower (by the minute )

Worth a call to NTL, or not bother?

Edit:
Fri, 21 Apr 2006 15:32:24 GMT

1st 512K took 2093 ms = 244.6 KB/sec, approx 2016 Kbps, 1.97 Mbps
2nd 512K took 1172 ms = 436.9 KB/sec, approx 3600 Kbps, 3.52 Mbps
3rd 512K took 1157 ms = 442.5 KB/sec, approx 3646 Kbps, 3.56 Mbps
4th 512K took 1328 ms = 385.5 KB/sec, approx 3177 Kbps, 3.1 Mbps

Overall Average Speed = approx 3110 Kbps, 3.04 Mbps





I also use netpersec, and i can see that my speed is all over when doing one particular download (say nvidia drivers for example, i used to get 1.2Mbps constantly) It quite rapidly jumps up and down, not constant at all

[monkey2468]

Originally Posted by MistaP

I've had 10Meg since it came out..

I used to get 9.*Mbps

Now i'm getting slower by the day

I ran three tests from this site, each one getting slower (by the minute )

Worth a call to NTL, or not bother?

Edit:
Fri, 21 Apr 2006 15:32:24 GMT

1st 512K took 2093 ms = 244.6 KB/sec, approx 2016 Kbps, 1.97 Mbps
2nd 512K took 1172 ms = 436.9 KB/sec, approx 3600 Kbps, 3.52 Mbps
3rd 512K took 1157 ms = 442.5 KB/sec, approx 3646 Kbps, 3.56 Mbps
4th 512K took 1328 ms = 385.5 KB/sec, approx 3177 Kbps, 3.1 Mbps

Overall Average Speed = approx 3110 Kbps, 3.04 Mbps





I also use netpersec, and i can see that my speed is all over when doing one particular download (say nvidia drivers for example, i used to get 1.2Mbps constantly) It quite rapidly jumps up and down, not constant at all

Fine here in teesside for me.
Fri, 21 Apr 2006 15:41:43 UTC

1st 512K took 440 ms = 1163.6 KB/sec, approx 9588 Kbps, 9.36 Mbps
2nd 512K took 431 ms = 1187.9 KB/sec, approx 9788 Kbps, 9.56 Mbps
3rd 512K took 430 ms = 1190.7 KB/sec, approx 9811 Kbps, 9.58 Mbps
4th 512K took 431 ms = 1187.9 KB/sec, approx 9788 Kbps, 9.56 Mbps

Overall Average Speed = approx 9744 Kbps, 9.52 Mbps



To repeat this test from the source server click here.


See what its like over the next week, then give them a call.

[MistaP]

Very inconsistant still

Fri, 21 Apr 2006 16:09:14 GMT

1st 512K took 562 ms = 911 KB/sec, approx 7507 Kbps, 7.33 Mbps
2nd 512K took 1172 ms = 436.9 KB/sec, approx 3600 Kbps, 3.52 Mbps
3rd 512K took 1407 ms = 363.9 KB/sec, approx 2999 Kbps, 2.93 Mbps
4th 512K took 500 ms = 1024 KB/sec, approx 8438 Kbps, 8.24 Mbps

Overall Average Speed = approx 5636 Kbps, 5.51 Mbps

=====
Fri, 21 Apr 2006 16:09:42 GMT

1st 512K took 468 ms = 1094 KB/sec, approx 9015 Kbps, 8.8 Mbps
2nd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
3rd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
4th 512K took 1391 ms = 368.1 KB/sec, approx 3033 Kbps, 2.96 Mbps

Overall Average Speed = approx 7834 Kbps, 7.65 Mbps

=======

Fri, 21 Apr 2006 16:10:15 GMT

1st 512K took 469 ms = 1091.7 KB/sec, approx 8996 Kbps, 8.79 Mbps
2nd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
3rd 512K took 485 ms = 1055.7 KB/sec, approx 8699 Kbps, 8.5 Mbps
4th 512K took 468 ms = 1094 KB/sec, approx 9015 Kbps, 8.8 Mbps



Overall Average Speed = approx 9091 Kbps, 8.88 Mbps









Not too bad now, but i'm sure it'll drop to below 3Mbps soon..

The time is just past 5pm, that have anything to do with it?

[V3n0m]

Sat, 22 Apr 2006 16:20:16 UTC

1st 512K took 407 ms = 1258 KB/sec, approx 10366 Kbps, 10.12 Mbps
2nd 512K took 656 ms = 780.5 KB/sec, approx 6431 Kbps, 6.28 Mbps
3rd 512K took 500 ms = 1024 KB/sec, approx 8438 Kbps, 8.24 Mbps
4th 512K took 234 ms = 2188 KB/sec, approx 18029 Kbps, 17.61 Mbps

Overall Average Speed = approx 10816 Kbps, 10.56 Mbps

Sat, 22 Apr 2006 16:21:13 UTC

1st 512K took 406 ms = 1261.1 KB/sec, approx 10391 Kbps, 10.15 Mbps
2nd 512K took 641 ms = 798.8 KB/sec, approx 6582 Kbps, 6.43 Mbps
3rd 512K took 250 ms = 2048 KB/sec, approx 16876 Kbps, 16.48 Mbps
4th 512K took 687 ms = 745.3 KB/sec, approx 6141 Kbps, 6 Mbps

Overall Average Speed = approx 9998 Kbps, 9.77 Mbps


Sat, 22 Apr 2006 16:21:58 UTC

1st 512K took 407 ms = 1258 KB/sec, approx 10366 Kbps, 10.12 Mbps
2nd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
3rd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
4th 512K took 1125 ms = 455.1 KB/sec, approx 3750 Kbps, 3.66 Mbps

Overall Average Speed = approx 8351 Kbps, 8.15 Mbps


Sat, 22 Apr 2006 16:23:36 UTC

1st 512K took 1187 ms = 431.3 KB/sec, approx 3554 Kbps, 3.47 Mbps
2nd 512K took 594 ms = 862 KB/sec, approx 7103 Kbps, 6.94 Mbps
3rd 512K took 266 ms = 1924.8 KB/sec, approx 15860 Kbps, 15.49 Mbps
4th 512K took 1297 ms = 394.8 KB/sec, approx 3253 Kbps, 3.18 Mbps

Overall Average Speed = approx 7443 Kbps, 7.27 Mbps



weird

[bmxbandit]

Originally Posted by MistaP

Not too bad now, but i'm sure it'll drop to below 3Mbps soon..

The time is just past 5pm, that have anything to do with it?

probably, yes... looks like you get the full speed at times, so likely to be a congestion issue.

[Chrysalis]

if it slows down after 3pm and bottoms out during the evening between 7pm and 11pm and then speeds up after midnight it is very likely congestion.

[MistaP]

Not really guys, its quite random.

At 6:30pm say, it'll be full speed. during the day is a bit rubbish

[Chrysalis]

you in an area with lots of industry/businesses?

Originally Posted by MistaP

I've had 10Meg since it came out..

I used to get 9.*Mbps

Now i'm getting slower by the day

I ran three tests from this site, each one getting slower (by the minute )

Worth a call to NTL, or not bother?

Edit:
Fri, 21 Apr 2006 15:32:24 GMT

1st 512K took 2093 ms = 244.6 KB/sec, approx 2016 Kbps, 1.97 Mbps
2nd 512K took 1172 ms = 436.9 KB/sec, approx 3600 Kbps, 3.52 Mbps
3rd 512K took 1157 ms = 442.5 KB/sec, approx 3646 Kbps, 3.56 Mbps
4th 512K took 1328 ms = 385.5 KB/sec, approx 3177 Kbps, 3.1 Mbps

Overall Average Speed = approx 3110 Kbps, 3.04 Mbps





I also use netpersec, and i can see that my speed is all over when doing one particular download (say nvidia drivers for example, i used to get 1.2Mbps constantly) It quite rapidly jumps up and down, not constant at all

Mine is not much better........

Sun, 23 Apr 2006 23:48:38 BST
1st 512K took 721 ms = 710.1 KB/sec, approx 5851 Kbps, 5.71 Mbps
2nd 512K took 711 ms = 720.1 KB/sec, approx 5934 Kbps, 5.79 Mbps
3rd 512K took 691 ms = 741 KB/sec, approx 6106 Kbps, 5.96 Mbps
4th 512K took 701 ms = 730.4 KB/sec, approx 6018 Kbps, 5.88 Mbps

Overall Average Speed = approx 5977 Kbps, 5.84 Mbps

Sorry MistaP, I am not trying to hijack your thread, just having a general moan.

[MistaP]

thats alright

---------- Post added at 09:08 ---------- Previous post was at 09:06 ----------

Originally Posted by Chrysalis

you in an area with lots of industry/businesses?

Hi,

Well, i think you could say that, there is alot of small business in Washington aswell as some large, but also the citys of Durham, Sunderland and Newcastle are right nearby.

[MistaP]

Just to update

The speed today is even worse adslguide gives 1.6Mbps downstream, but 0.5Mbps upstream (so thats spot on)

I phoned ntl (tried the 0800) and the chap took about 2 minutes to discover that i have 10Mbps, considering i had already told him that from the off, and then he said i need to speak with tech support. Ok, though they might say that. So he transfers me. But I get asked to enter a pin by the machine and then which platform (bromley or langley). So I had to hang up and dial tech support myself


Got through to steve. Steve was friendly enough and started waffling about what might affect my download speed. I told Steve that i had a degree in business and computing so i knew what i was talking about. He quickly agreed to take the modem off the system and they'll put it back their end (change the ubr setting in other words?? or the likes?) But he couldn't do it then and to ring back after 8pm, preferably 10pm when they can do it.

So i'm ringing back later today about 10pm.

I hope they can sort it, coz £34.99 for 1.6Mbps isn't good

[Druchii]

Won't Tech Support at 10pm be in India ?

[MistaP]

Just phoned them back (they're open until midnight)

Massive improvement. only took 2 secs really.
All i was asked to do was restart my computer, i didn't even touch the modem apart from to read the mac code out.


Thanks to Steve and Rahul at the tech support - good work guys!! Fast and efficent.


Now i get:

Tue, 25 Apr 2006 20:57:01 GMT

1st 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps
2nd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
3rd 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
4th 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps

Overall Average Speed = approx 9564 Kbps, 9.34 Mbps

It must have been congestion somewhere on the network

[Druchii]

wow, 1024bytes in less than a millisecond effectively :o

Nice speeds And yep, Tech Support sometimes really are decent.

[Kneebs]

hmmm, maybe time for me to ring TS...

, 25 Apr 2006 22:07:46 UTC

1st 512K took 5234 ms = 97.8 KB/sec, approx 806 Kbps, 0.79 Mbps
2nd 512K took 6937 ms = 73.8 KB/sec, approx 608 Kbps, 0.59 Mbps
3rd 512K took 4782 ms = 107.1 KB/sec, approx 883 Kbps, 0.86 Mbps
4th 512K took 6734 ms = 76 KB/sec, approx 626 Kbps, 0.61 Mbps

Overall Average Speed = approx 731 Kbps, 0.71 Mbps

Supposed 10mb, also in the NE (sunderland). My connection also jumps up & down at random times (sometimes get full speed in the evenings, mainly rubbish speeds like these...also have had rubbish speeds like this early mornings)

Tue, 25 Apr 2006 22:12:47 UTC

1st 512K took 11313 ms = 45.3 KB/sec, approx 373 Kbps, 0.36 Mbps
2nd 512K took 6516 ms = 78.6 KB/sec, approx 648 Kbps, 0.63 Mbps
3rd 512K took 3531 ms = 145 KB/sec, approx 1195 Kbps, 1.17 Mbps
4th 512K took 3937 ms = 130 KB/sec, approx 1071 Kbps, 1.05 Mbps

Overall Average Speed = approx 822 Kbps, 0.8 Mbps

---------- Post added at 23:35 ---------- Previous post was at 23:10 ----------

Well, that was errr, a waste of time !

After getting through to india, explaining the problem, she got me to go to http://homepage.ntlworld.com/testmyspeed & download the 50mb file. When I told her I was getting a download speed of 67.5K/s, she told me this was fine for 10mbps. WHen I said err, no, this would be ok if I was on 1mbps, she wouldnt have it. I had to point out to her that it would be fine if that was my upload speed to which she went away, presumably looked it up & came back saying yes, you were right sir !

In the end she said their systems were down so she couldnt really test anything on my connection & to phone back tomorrow