Anyone know what this modem error is?

[Swansea-Jack]

041123124044 7-Information H501.6 HFC: TRC SYNC Recovery OK
041123124044 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
041123124044 7-Information H501.12 HFC: FEC LOCK recovery OK
041123124044 7-Information H501.15 HFC:FEC LOCK recovery OK
041112232319 7-Information F504.1 Bridge Ethernet Hook. Failed to learn CPE MAC Address.
041112232319 4-Error F507.5 MAC Filters. Add MAC Address can't add entry. Table is full.


Cheers, modem has been cutting out same time every night or there abouts, comes right back on, just looking at the logs thats whats in them.

SJ.

What modem is it you have?

[Swansea-Jack]

Surfboard 4100

[rdhw]

The last two lines of log entries relate to Nov 12th, ages ago. The upper four lines relate to a transient error recovery at 12:40 on Nov 23rd. There is nothing in the log relating to any problems within the last 5 days.

[Swansea-Jack]

hmmmm, ok, so its nothing to worry about then, just odd that it cuts me off like one time every 24 hours, thought it might have been trouble with renewing the ip address.

Cheers anyway

[rdhw]

Originally Posted by Swansea-Jack

hmmmm, ok, so its nothing to worry about then, just odd that it cuts me off like one time every 24 hours, thought it might have been trouble with renewing the ip address.

Such a problem would not feature in the cable modem logs. If you are having problems with DHCP renewals, they would show in the Windows XP or 2000 logs. DHCP renewal problems can be caused by over-enthusiastic firewall configuration.

[BBKing]

Not relevant to anything recent, but the CPE table being full is possibly what happens when you change CPE behind the modem without power-cycling it - since only 1 MAC (or 2 for the PS2/Xbox services) is allowed, the modem should (correctly) refuse to add the second MAC to the bridging table.