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Originally Posted by Shaun
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Plusnet's contention without that heavy traffic shaping they do is closer to 80:1 but still...
They have a 'comms' department who appear devoted to telling porkies about their latest development in dragging more out of their existing bandwidth without upgrading it, traffic shape insanely heavily and extensively, have more fair use / sustainable use policies than you could shake a stick at, and currently their customer services is rather up the spout after some big outages and a big backlog in dealing with queries.
Call me cynical but I prefer my ISPs to be able to handle more than about 70% of customers having modems connected at once. Plusnet don't have the capacity to handle all their customers being online at once.
On the upside they do have nice usage graphs which show quite effectively how heavy their traffic shaping is (unless of course they are the only ISP in the world whose traffic peaks at about 2am).
---------- Post added at 16:33 ---------- Previous post was at 16:32 ----------
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Originally Posted by Matthew
Yes its unlimited providing you get the 21.99 package which is called premium I think.
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No it is not, it has various fair use policies which essentially mean if you use too much at the wrong times they throttle you to death. It's called Premier.
http://www.plus.net/support/broadban...ge_guide.shtml
Did I mention you aren't allowed to use too much P2P, Usenet or FTP either?
This is on the 2Mbit product:
Usenet, Peer-2-Peer and FTP Usage
Applications such as peer-to-peer file-sharing, Usenet and FTP, can take up significant capacity on our network when used for long periods and in peak hours. For this reason we manage the usage of these applications and recommend that you schedule any large downloads for off-peak hours (00:00-08:00).
To reward light and moderate usage of these applications, each Broadband Premier up to 2Mb customer gets up to 20GB of clean peer-to-peer, USENET and FTP usage each month before any management is applied.
Traffic management levels at peak-times, per user Speed Premier up to 2Mb
Clean allowance Up to line speed* 0 - 20GB
Level 1 Up to 512Kbps 20 - 25GB
Level 2 Up to 256Kbps 25 - 30GB
Level 3 Up to 128Kbps 30 - 35GB
Level 4 Up to 64Kbps 35GB+
8Mbit:
Traffic management levels at peak-times, per user Speed Premier up to 8Mb
Clean allowance Up to line speed* 0 - 40GB
Level 1 Up to 512Kbps 40 - 45GB
Level 2 Up to 256Kbps 45 - 50GB
Level 3 Up to 128Kbps 50 - 55GB
Level 4 Up to 64Kbps 55GB+
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