Problem with Belkin Pre-N Router

BillyDrago · 20-02-2006, 10:17

Hi,

I've got a bit of an odd problem with my Belkin Pre-N wireless router and my NTL broadband connection.

I've had my router up and running for about six months with absolutely no problems, and have set up a wireless network and internet connection for a laptop and a desktop (one running XP Home, one XP Pro.) All has been working fine and very reliably until a week or so ago.

I am now getting intermittent connection on both PC's, and am regularly losing connection to the network. It will work fine for a few hours, and then suddenly lose the network on both PC's simultaneuosly. Re-booting the PCs / router / modem makes no difference. The weird thing is that when I use the supplied software to view available networks, my network still shows up, with 97%-100% signal strength. When I double click on it to connect however, it won't let me. All firewalls / passwords etc are set up correctly, and occasionally the network will come back for a while, then go again.

It appears to be a router problem as I also can see another (unsecured) network which I can connect to with no problem, so the network cards appear to be working correctly. If I bypass the wireless and plug directly into the modem, the connection works fine.

I have reinstalled both the router and the cards and this solves the problem for a few hours, then the same things happen again...

I have also recently been experiencing general internet connection drop-outs for the first time in 2 years of being with NTL recently - however usually these have not resulted in a network dropout, just an internet drop-out, (i.e. I can still share files between the computers wirelessly) so I thought this was a separate issue - is there any chance they are related somehow?

Any help would be hugely appreciated!!!!!

Thanks

Stuart · 20-02-2006, 10:27

Is the SSID broadcast on the router disabled? My network at home is secured, but I found that with SSID disabled my network and my neighbour's network tried to use the same channel, which cause interferance on my network, and possibly interfered with his.

BillyDrago · 20-02-2006, 10:29

No it's not - I'm broadcasting on channel 7 (selected automatically), and my neighbour is on channel 11. I've tried putting my network on a different channel (channel 5) manually aswell, but the same problem persists.

Thanks for the reply!

Andy M · 28-02-2006, 20:11

Hi matey im new to this forum but glad ive found it.

Ive got NTL with a wireless router and the problem im having is similar. The net works fine with the wired connection to my desktop, but as soon as i use my laptop which is wireless, the connection lasts for about a minute then just goes dead. It then takes a hectic reset sequence to get it to work again, which again only lasts a minute. The internet dies across both computers not just the laptop

Is this similar?

BillyDrago · 28-02-2006, 22:59

Hi mate,

Not sure if it's exactly the same problem as both my PCs are wireless, but I did manage to find a solution in the end...

Basically I just kept trying different channels until I found one that worked - my router is now broadcasting on channel 1 with no problems. I think someone in a nearby house must have installed some hardware that was interfering, but changing the channel seemed to work (eventually) for me.

Sounds like your problem may be a bit different, but may be worth a try.

Quick thought - do you have more than one wireless adaptor in your laptop? I know a friend who had two, and he needed to disable one of them to connect to his network as having two active seemed to cause confliction.