Channels rearranging themselves?

AdamD · 12-09-2005, 01:17

Does anyone else have this problem?

It only used to happen once every 3/4 months, but lately it's doing it about once a week

We'll get up in the morning, put the TV on and all our channels have been shuffeled into seeminly random positions, so we then have to manually move each one back to where we want it, but then a week later, again, they get reshuffeled

NTl say there's nothing they can do about it

gah

claret · 12-09-2005, 06:38

i have give up setting the favourites at the moment...spent an hour the other week sorting them all out, and then they reset again...very annoying

invisibleboy · 12-09-2005, 10:11

same here given up with trying to keep the channels in the order i want.started to get channels disapering a lot and issues with channel 4,5, and sky one was well miffed yesterday as nick toons kept falling off must have re-booted the box about 20 times yesterday

AdamD · 12-09-2005, 17:05

Ah i'm glad we're not alone then

Sorry it's happening to you guys to.

Jules · 12-09-2005, 17:45

It happened to me for the first time last week so I just reset it at the default and it put them in to some sort of order

Wicked_and_Crazy · 12-09-2005, 20:50

i believe its a bug in the STB software. Apparently it has been fixed in the next release. If the monitor it you will find that its always the same channels and the longer that you leave it without resorting them more and more channels will get out of sequence.

AndyCambs · 12-09-2005, 21:48

Strange - I haven't had that problem and I'm in Peterborough..
I've got both Samsung and PACE 1000 STB....

jellybaby · 12-09-2005, 22:15

I've never had this problem either.....currently using the Samsung box

AndyCambs · 13-09-2005, 06:11

Mind you - woke up this morning to a complete loss of channels...
Ho hum - another call to CS at 8am

invisibleboy · 13-09-2005, 09:21

Quote:

Originally Posted by jellybaby

I've never had this problem either.....currently using the Samsung box

have the samsung box too and had loads of channels moving issues this morning the box went mental when i turned it on channels all over the place had to re boot it

maxtoralias · 13-09-2005, 09:40

Quote:

Originally Posted by AdamD

Does anyone else have this problem?

It only used to happen once every 3/4 months, but lately it's doing it about once a week

We'll get up in the morning, put the TV on and all our channels have been shuffeled into seeminly random positions, so we then have to manually move each one back to where we want it, but then a week later, again, they get reshuffeled

NTl say there's nothing they can do about it

gah

I have a pace stb and have the same problem, but this has definitely become more of a problem in recent months and like you am finding this is happening on a weekly basis. I also suffer with freezing channels a lot more, requiring a reboot of the stb far more frequently