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Old 10-09-2005, 17:53   #1
Church Mouse
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Smile Thank you Technical Support
Last night, round about 6.00pm, I had to contact technical support for a friend who had installed ntl broadband yesterday.

My friend was unable to get his Outlook Express working.

Shaun at tech support was fantastic, he sorted out the problem very quickly and he was extremely patient and polite.

He also finished our contact by wishing us a very happy weekend.

So, if Shaun, or anyone who knows him, comes on to this forum and sees this I would like him to know how much his help and personality was appreciated.

Thank you Shaun.

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Old 11-09-2005, 00:38   #2
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Re: Thank you Technical Support
Its always good to hear a success story that everything is working well for you.
I'm sure if an NTL worker on here knows this person they will pass on the good wishes.
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Old 11-09-2005, 00:40   #3
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Re: Thank you Technical Support
Well done Shaun and well done ntl
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