The Remote Mystery

[demon_uk]

Hi guys, call me demon- not angel ( )

i got a really annoying problem.... My set-top-box doesnt respond to any of the 5/6 remotes that i have... i have the two on the remote instructions article page and an ntl one with two buttons on each side near the top - its blue... tried them all none work.. i used this article on one of them and got the t.v. to respond to the remote but not the set-top-box... any ideas.. please reply any way you can - preferably via email. Thanks in advance..

oh yeah and if this helps - the black one used to work one time.. don't know what happened though.. OH and also, i jus played around with the remote, i kept on tappin the channel up button whilst moving around
it changed the channels for about 6-10 secs. and stopped again! ..

dont ask me if i changed the batteries etc. - i did... trust me, i have 5 remotes lol.

Thanks in Advance if i do get help!

[MovedGoalPosts]

to Cable Forum

Can you tell us what STB you have? Different ones will require different remotes as the signalling changes. If it is a Pace box, look underneath for the label.

We prefer posting responses on the forum rather than emailing. That way everyone can benefit from the answers given, and you get a better chance of someone comng up with the goods.

[Angua]

Also you won't get loads of peeps giving you the same solution.

Have you cleaned the infared point at the end of the remote and/or the one on the STB?

[Chris W]

How long has the problem being going on for?
Which area of the country are you in?

Oh and why oh why do you have 6 remotes?!

[Tristan]

Originally Posted by demon_uk

Hi guys, call me demon- not angel ( )

i got a really annoying problem.... My set-top-box doesnt respond to any of the 5/6 remotes that i have... i have the two on the remote instructions article page and an ntl one with two buttons on each side near the top - its blue... tried them all none work.. i used this article on one of them and got the t.v. to respond to the remote but not the set-top-box... any ideas.. please reply any way you can - preferably via email. Thanks in advance..

oh yeah and if this helps - the black one used to work one time.. don't know what happened though.. OH and also, i jus played around with the remote, i kept on tappin the channel up button whilst moving around
it changed the channels for about 6-10 secs. and stopped again! ..

dont ask me if i changed the batteries etc. - i did... trust me, i have 5 remotes lol.

Thanks in Advance if i do get help!

If the box isn't responding to any of 6 remotes, then there's a fair chance it's knackered. Give NTL a ring and explain the situation, and with any luck they'll send someone round to change it for you. Such are the advantages of renting!

[demon_uk]

Originally Posted by Rob C

to Cable Forum

Can you tell us what STB you have? Different ones will require different remotes as the signalling changes. If it is a Pace box, look underneath for the label.

We prefer posting responses on the forum rather than emailing. That way everyone can benefit from the answers given, and you get a better chance of someone comng up with the goods.

DITV- 2000 and yeah, dusted all the IR prots etc.

A month or two ( is how long its been annoying)
Bedford, UK
I have 6 remotes because i.......... shutup i just do!!! leave me and my remotes alone unless you can help!!

If the box isn't responding to any of 6 remotes, then there's a fair chance it's knackered. Give NTL a ring and explain the situation, and with any luck they'll send someone round to change it for you

can't be bothered if the guys at cable forum can help me without me having to go through too much trouble, plus the guy that came around last time was an idiot and didn't seem like he was clued up!... but i will if i can't solve the mystery.

hope the info helped.. keep it coming!

[Mike Harrison]

If the STB is a 2000, no blue remote will work - either type of black remote should.

I know this might seem like a reaaaally stupid question but have you inserted the batteries the right way round?Please don't get irritated but I have been known to do this myself(I really must get back to the opticians) so it is possible.