23-03-2022, 19:54
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#1
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cf.member
Join Date: Mar 2022
Posts: 4
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TV arial
I thought virgin tv didn't need an arial connected as long as the tv box was connected and the hub was connected to the tv via a cable, when try to watch the tv without an arial connection I get a message on the tv saying no signal. This is a new tv and I didn't have this problem with my old tv, any advice is most welcome
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23-03-2022, 19:58
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#2
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Just a Geek
Join Date: Jul 2015
Posts: 4,143
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Re: TV arial
You need to switch the TV to AV channel it is looking for its internal freeview channels
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23-03-2022, 20:46
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#3
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 68
Services: Premiere Collection
Posts: 43,460
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Re: TV arial
Have you selected the correct HDMI cable/connection?
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24-03-2022, 00:18
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#4
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An Awesome Dude
Join Date: Mar 2009
Posts: 4,811
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A Cable network should not need an aerial,im not sure why its saying this.....
Mod edit (Chris): This is a forum for users of cable TV in the UK. Please don’t assume American cable service works the same way. I have removed some comments that are only likely to cause confusion.
Last edited by Chris; 24-03-2022 at 18:40.
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24-03-2022, 07:28
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#5
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Apple+, Disney+, Paramount+, YouTube Music
Posts: 15,032
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Re: TV arial
Quote:
Originally Posted by Hugh
Have you selected the correct HDMI cable/connection?
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I think that is the problem Ben 10 has - he's connecting to the Smart TV channels rather than the cable box.
__________________
Forumbox.co.uk
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24-03-2022, 09:16
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#6
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Just a Geek
Join Date: Jul 2015
Posts: 4,143
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Re: TV arial
Wish I thought of that in post 2, oh wait ...
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24-03-2022, 11:17
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#7
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 77
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,836
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Re: TV arial
Quote:
Originally Posted by Jaymoss
Wish I thought of that in post 2, oh wait ...
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 well I've just checked Ben's profile and he appears to have left the forum soon after you posted. As he hasn't come back I'm assuming your post solved his problems.
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"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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24-03-2022, 12:01
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#8
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Just a Geek
Join Date: Jul 2015
Posts: 4,143
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Re: TV arial
Quote:
Originally Posted by joglynne
well I've just checked Ben's profile and he appears to have left the forum soon after you posted. As he hasn't come back I'm assuming your post solved his problems. |
Sorted
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24-03-2022, 15:15
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#9
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cf.member
Join Date: Mar 2022
Posts: 4
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Re: TV arial
Sorry guys for not coming sooner will try all suggestions and let you know the result
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24-03-2022, 16:16
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#10
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cf.mega poster
Join Date: Jan 2004
Location: Leeds
Posts: 1,454
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Re: TV arial
Quote:
Originally Posted by Ben10
Sorry guys for not coming sooner will try all suggestions and let you know the result
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In a nutshell check the hdmi channel on the tv that your box is (hopefully) plugged in to via an hdmi cable and leave it on that channel.
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24-03-2022, 17:34
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#11
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cf.member
Join Date: Mar 2022
Posts: 4
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Re: TV arial
nothing working,By the way I'm in the uk ,I am going to have to contact virgin over this
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24-03-2022, 18:38
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#12
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Trollsplatter
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 38,047
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Re: TV arial
Quote:
Originally Posted by Ben10
nothing working,By the way I'm in the uk ,I am going to have to contact virgin over this
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Plug your Virgin box into the socket labelled HDMI1 on your TV.
Use your TV remote to select HDMI1 as your source.
You do not need to attach an aerial to your TV. It’s just that your new TV is trying to look for Freeview channels when you switch it on. That’s nothing to do with Virgin.
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25-03-2022, 19:19
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#13
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cf.member
Join Date: Mar 2022
Posts: 4
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Re: TV arial
been in touch with virgin they say my box is a 360 but I am certain it is a v6 they are going to send a controller for the 360, I was on the phone with them for over a hour but couldn't solve the problem so booked an engineer visit for next Wed
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25-03-2022, 19:21
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#14
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cf.mega poster
Join Date: Mar 2012
Posts: 4,108
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Re: TV arial
This is really weird, connecting your TV to the Virgin service is pretty simple.
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25-03-2022, 21:24
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#15
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cf.mega poster
Join Date: Jun 2003
Posts: 9,015
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Re: TV arial
Ben10: are you using an HDMI cable that was supplied by VM, or a different one? It might be that the cable isn't fast enough for your new TV.
Do you still have the old TV?
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