1000M : Youtube playback issue

[Corey N Georgie]

Im just wondering if anyone else is having issues with youtube playback?

Its not every video but on some im getting stuttering and buffering so bad the video is unwatchable. I like watching documentries on youtube so i would like to see if i can sort this issue.

The issue doesnt affect Netflix, Britbox or Amazon Prime.

Here is a Ping and tracert to youtube...


Pinging youtube.com [142.250.178.14] with 32 bytes of data:
Reply from 142.250.178.14: bytes=32 time=24ms TTL=116
Reply from 142.250.178.14: bytes=32 time=15ms TTL=116
Reply from 142.250.178.14: bytes=32 time=15ms TTL=116
Reply from 142.250.178.14: bytes=32 time=14ms TTL=116

Ping statistics for 142.250.178.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 24ms, Average = 17ms

C:\Users\corey>tracert youtube.com

Tracing route to youtube.com [142.250.178.14]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms TP-SHARE [192.168.0.1]
2 * * * Request timed out.
3 10 ms 13 ms 7 ms swan-core-2a-xe-103-0.network.virginmedia.net [80.0.255.25]
4 * * * Request timed out.
5 18 ms 21 ms 15 ms eislou2-ic-3-ae0-0.network.virginmedia.net [94.174.238.226]
6 20 ms 20 ms 17 ms m426-mp2.cvx3-a.ltn.dial.ntli.net [213.104.85.170]
7 20 ms 18 ms 18 ms 216.239.42.41
8 19 ms 21 ms 19 ms 142.250.215.127
9 17 ms 17 ms 15 ms lhr48s27-in-f14.1e100.net [142.250.178.14]

Trace complete.

[spiderplant]

What device are you watching on?
Have you tried resetting it?
Have you tried a different device?
Can you give us an example of a video that does it, and one that doesn't? Or does it happen intermittently even if you keep watching the same video?

It's likely that the video actually comes from a CDN rather than youtube.com

[Carth]

I've had occasions where I've needed to alter the resolution settings from Auto down to the lowest setting for decent playback on some videos.

[Corey N Georgie]

Originally Posted by spiderplant

What device are you watching on?
Have you tried resetting it?
Have you tried a different device?
Can you give us an example of a video that does it, and one that doesn't? Or does it happen intermittently even if you keep watching the same video?

It's likely that the video actually comes from a CDN rather than youtube.com

Tried on Laptop and PC, Yes reset multiple times.

https://www.youtube.com/watch?v=I02fZDd-BBc
That video was unwatchable last night due to stuttering but i watched it during early hours around 4am and it was fine.

---------- Post added at 14:48 ---------- Previous post was at 14:47 ----------

Originally Posted by Carth

I've had occasions where I've needed to alter the resolution settings from Auto down to the lowest setting for decent playback on some videos.

We shouldnt have to with the speed of our internet connections these days though.

[spiderplant]

Originally Posted by Corey N Georgie

https://www.youtube.com/watch?v=I02fZDd-BBc

Ok, that's only 480p resolution, so should be no trouble at all. It plays fine for me on PC and V6 box.

Have you tried rebooting your SuperHub? Do you have any VM TV boxes you could try this video on?