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en masse V+ factory reset last night??
Last night (Sunday) a V+ bug turned into what I assume to be a factory reset; thankfully my recordings remained intact.
When my spare capacity is running low, to free up space I tend to delete a programme that is currently being broadcast and then set the recording again for the remaining duration of the programme.
Alately, sometimes, when I do this, the new recording period immediately goes into recordings as "failed". I have found that when the failed recording is deleted and a new attempt is made, the box freezes for a short time before rebooting.
Last night this happened, but there was a difference. Halfway through rebooting, it rebooted itself again.
I then discovered that my settings, such as my pin, had returned to their default settings and all my reminders had been deleted!
A short while later a message appeared that said something along the lines of " your smart card has now been activated and you will soon be able to enjoy Virgin TV" (i'm assuming this is what new customers normally see).
A bit later, another message appeared and the box became unresponsive "we are updating your V+ and this will take approx 20 minutes". Fortunately, this took a lot less than indicated.
All seems well now. Does anybody know what this was about?
I'm wondering if this just happened to me, or whether it was done en masse?
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