New Contract issue

alanbjames · 11-03-2014, 14:55

i agreed to a new contract with virgin about 10 days ago and all was ok.

The problem i have is that i received it this morning but since agreeing i have had a stroke that's affected my speech and right arm and i am unable to sign the contract.

What can i do?

Kabaal · 11-03-2014, 15:01

I may be wrong but i don't believe you actually have to sign it. You enter the contract as soon as you agree to it verbally on the phone.

Jimmy-J · 11-03-2014, 15:09

Sorry to hear you've suffered a stroke, hope you make a fast recovery.

I think that kabaal is right, and the contact you have received is just a copy for your own records.

weenie · 11-03-2014, 16:58

Like Jimmy-J has said you just receive a copy for your own records ...
Hope you make a speedy recovery and feel better real soon alanbjames

esdxc37 · 21-03-2014, 22:04

Under the distance selling act you have 14 days to reject the new contract if you continue with new services after the 14 days you are deemed to have accepted the new conditions whether you return the new contract or not.

Hope this helps

spiderplant · 22-03-2014, 10:57

Quote:

Originally Posted by esdxc37

Under the distance selling act you have 14 days to reject the new contract

Seven days.
http://www.which.co.uk/consumer-righ...ng-regulations

(And only applies if it was sold at a distance, of course)

Mr K · 25-03-2014, 14:16

They sent me a paper contract once after renegotiating, never signed or returned it - made no difference. Think its just to keep you happy.

Take care and get better soon.