Sky ADSL

[cnewton2k]

Hi

I am after some advice please

I am on sky adsl and its a bit flaky, do these look ok?

Broadband Link Downstream Upstream
Connection Speed 1508 kbps 605 kbps
Line Attenuation 70.5 dB 43.2 dB
Noise Margin 3.6 dB 11.11 dB


Thanks

[qasdfdsaq]

They look like you're on an extremely long/poor quality line, and that it's either set to prioritise speed over stability or that it's rather unstable as well.

[cnewton2k]

yeah i am on a very long line

just wanted to know so i can go back to sky and see what they can do

[Tezcatlipoca]

Have a read of this: http://www.skyuser.co.uk/forum/route...explained.html

With your terrible attenuation (due to the long line) I can't see there being much that you can do.

Do you at least use the master socket, rather than an extension? Have you ever tried the hidden test socket (behind the master's faceplate) to see if that makes any difference?

http://www.skyuser.co.uk/tutorials/h...er_socket.html

What do you mean by "flaky"? Is it unstable as well as horrendously slow?

[cnewton2k]

yeah i am plugged into the master socket.

BT Openreach came out and fitted and new front plate that has a microfilter built into it.

By flaky i mean connections drops, any kind of downloads are impossible!

[Qtx]

No option of going fibre with sky? If you can it does away with the distance to the exchange problem which doesn't help you at the moment.

[qasdfdsaq]

I'd probably ask for a higher SNR margin, the current one (if it's what I think it is) as I say is set for speed over stability, and will give you a faster connection in exchange for more disconnects.