03-09-2013, 00:15
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#1
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Inactive
Join Date: Jun 2007
Location: Cippenham, Slough
Posts: 17
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Coloured Zones
Hi Everyone,
Just wondered, What do the different coloured zones for the telephone service mean/represent. I know I'm in a red zone. Please be as technical as you like
N.D.
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03-09-2013, 15:33
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#2
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Coloured Zones
It's down to the telephone switch technology. Due to the fact that Virgin Media was originally was lots of different companies, then some chose different providers for telephony than others.
So depending on the switch technology used, the instructions for call features may be different, hence the different coloured zones
I think there is work going on at the moment to sort it all out, as some areas have moved zones over the last couple of years.
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03-09-2013, 21:39
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#3
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Inactive
Join Date: Jun 2007
Location: Cippenham, Slough
Posts: 17
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Re: Coloured Zones
Quote:
Originally Posted by BenMcr
It's down to the telephone switch technology. Due to the fact that Virgin Media was originally was lots of different companies, then some chose different providers for telephony than others.
So depending on the switch technology used, the instructions for call features may be different, hence the different coloured zones
I think there is work going on at the moment to sort it all out, as some areas have moved zones over the last couple of years.
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brilliant thanks, yes I remember when I was a student a few years ago and they sent us a letter saying we were changing zones. Which zone is everyone being moved to? Are there any plans for VoIP a la NGTV for the likes of the phone service? hopefully something is done to cut costs making for a more cost effective virgin landline phone service.
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04-09-2013, 00:08
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#4
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Coloured Zones
Quote:
Originally Posted by Nightdeamon
Which zone is everyone being moved to? Are there any plans for VoIP a la NGTV for the likes of the phone service?
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I think it's the Pink zone. As for any future plans, nothing announced at this stage
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