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Services: VIVID 200 Broadband + BT Whole Home WiFi
Posts: 263
New contract - Retentions
Have come to the end of my 3rd year with Virgin's services.. Managed to bag a code from MSE for 50% off Sky TV for a year. Don't particularly want to move TV but do like Sky!
Current package:
30MB BB
XL TV with Tivo + 2nd V+ Box
XL Phone
Line Rental
Anyway, phoned up Virgin - best offer they could give me was £57.99 (£2.50 more than currently paying as I had £14 a month loyalty discount already!). Gayner at Retentions came back with a new offer of:
30MB BB
M+ TV with Tivo
XL Phone
Line Rental
150 mins for Mobile + 0845 calls
All for £30 a month!! Fantastic VM. This combined with Sky Entertainment Extra package (they tried to sell me phone/BB - no thanks!) for £13.25 a month - means I'm saving over £10 a month!
In actual fact, considering VM would have gone up by £2.50/month and 0845/mobile calls cost me around £5 a month - I'm saving nearly £200 a year!
Fantastic VM - keep it up - this is why I stay - customer discount for loyalty at its finest!
Better luck than i had, virgin offered me a £5 a month saving, even though i was paying £120 a month {and didn't even have the top package} told them to stick it where the sun dont shine, cancelled the tv and phone line and now have a proper saving of nearly £85 a month
For what i watch i can get it on free view or online, just upped the BB. Thank you virgin, i now save over £1,000 a year
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New contract - Retentions
