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[Sept 29th '12] National Broadband Issues
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Old 29-09-2012, 17:42   #1
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[Sept 29th '12] National Broadband Issues

Im having problems accessing some websites today, i thought it was a DNS problem and tried google DNS and still same problems.

Pages i cannot access include Google, Facebook and Ebay i just page cannot be displayed.

Anyone else having any problems?

Thanks
Alan...

Here is a Tracert of google.co.uk

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Alan>ping google.co.uk

Pinging google.co.uk [173.194.67.94] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 173.194.67.94:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Alan>tracert google.co.uk

Tracing route to google.co.uk [173.194.67.94]
over a maximum of 30 hops:

1 11 ms 16 ms 10 ms cpc11-cwma8-2-0-gw.7-3.cable.virginmedia.com [82
.11.221.1]
2 9 ms 8 ms 10 ms swan-core-1b-ge-300-2162.network.virginmedia.net
[80.0.255.193]
3 11 ms 16 ms 12 ms winn-bb-1b-ge-320-0.network.virginmedia.net [212
.43.162.109]
4 14 ms 18 ms 12 ms winn-bb-1a-ae0-0.network.virginmedia.net [213.10
5.172.161]
5 14 ms 26 ms 19 ms manc-bb-1b-as7-0.network.virginmedia.net [212.43
.163.189]
6 29 ms 26 ms 27 ms tele-ic-3-ae0-0.network.virginmedia.net [212.43.
163.70]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
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Old 29-09-2012, 17:46   #2
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re: [Sept 29th '12] National Broadband Issues

I can't get to Google.co.uk and Google.com

Cableforum is slow, however Facebook and Ebay are working perfectly here.
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Old 29-09-2012, 17:46   #3
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re: [Sept 29th '12] National Broadband Issues

Virgin seem to be having problem then?
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Old 29-09-2012, 17:47   #4
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re: [Sept 29th '12] National Broadband Issues

Yup. Wife can't browse .jp sites and domestic internet banking is in the toilet also.
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Old 29-09-2012, 17:53   #5
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re: [Sept 29th '12] National Broadband Issues

Amazon is also down for me.
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Old 29-09-2012, 18:01   #6
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re: [Sept 29th '12] National Broadband Issues

Same here. I can access Facebook, but can't access Google, Twitter, Amazon and tons of other sites. Posting from my phone cos I can't access this site on Virgin either.

---------- Post added at 17:01 ---------- Previous post was at 16:58 ----------

Just got off the phone to Virgin. They said it is a problem with a Google server that should be resolved within 4 hours. I'm not holding my breath though because last time the was a routing issue it took days to fix.
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Old 29-09-2012, 18:02   #7
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re: [Sept 29th '12] National Broadband Issues

No problems here with google.co.uk, Amazon or my banking sites
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Old 29-09-2012, 18:06   #8
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re: [Sept 29th '12] National Broadband Issues

Bah the first time I put the Xbox on in months and can't get on live
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Old 29-09-2012, 18:07   #9
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re: [Sept 29th '12] National Broadband Issues

A few are not working for me such as www.hotukdeals.com www.speedtest.net and Amazon is also loading slow. Seems like Virmin are having DNS issues
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Old 29-09-2012, 18:10   #10
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re: [Sept 29th '12] National Broadband Issues

I lost all internet with my DNS servers set to OpenDNS as i normally have them, reverting back to the VM server brought the net back.
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Old 29-09-2012, 18:13   #11
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re: [Sept 29th '12] National Broadband Issues

My internet was working fine today, and then all of a sudden it kicked me of World of Warcraft as if my internet disconnected. Now i can't get back on the game or my VoIP program (mumble) but everything else is working fine.

Can't get on www.battle.net either...or a number of other websites...but a lot are fine.

anybody know if this actually on virgin's end or is there something i'm going to have to do to fix this?

cheers.
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Old 29-09-2012, 18:17   #12
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re: [Sept 29th '12] National Broadband Issues

Quote:
Originally Posted by The Installer View Post
I lost all internet with my DNS servers set to OpenDNS as i normally have them, reverting back to the VM server brought the net back.
What are your DNS servers set to? 194.168.4.100:53, 194.168.8.100:53?
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Old 29-09-2012, 18:18   #13
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re: [Sept 29th '12] National Broadband Issues

Quote:
Originally Posted by Coffeeguy View Post
A few are not working for me such as www.hotukdeals.com www.speedtest.net and Amazon is also loading slow. Seems like Virmin are having DNS issues
Speedtest works for me, however hotukdeals doesn't.

Some random sites that dont work for me are:

http://google.co.uk
http://digiex.net
http://bbc.co.uk
http://theverge.com

MSN Messenger and Skype also do not work for me.

I'm guessing its a routing issue as i use Google DNS, however swhen witching back to Virgins DNS the same websites / services don't work.

If you have access to a VPN use that, thats how im browsing websites that don't work at the moment.
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Old 29-09-2012, 18:19   #14
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re: [Sept 29th '12] National Broadband Issues

I'm having the same problem on Virgin. No problem on Be ADSL though.
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Old 29-09-2012, 18:19   #15
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re: [Sept 29th '12] National Broadband Issues

Quote:
Originally Posted by Coffeeguy View Post
What are your DNS servers set to? 194.168.4.100:53, 194.168.8.100:53?
DNS : 194.168.4.100 194.168.8.100

I left the entries in my router empty and these are defaults i've been allocated. I will try Googles DNS servers to see if this makes any difference

Edit

Tried Google DNS no difference. Some websites though are loading but very very slowly, www.bbc.co.uk for example
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