Loss of Caller ID

philwhite100 · 22-09-2012, 22:45

We had a power cut about a week ago and ever since then our caller ID is no longer working, also the phones ringtone has gone haywire.

Could the phone have been damaged in some way as a result of the power cut or is it worth a call to customer services.

Thanks.

carlwaring · 23-09-2012, 00:02

I think it is more likely that the phone has been damaged. But you could always call anyway and just check

progers · 23-09-2012, 10:02

Could you borrow a caller ID phone from a neighbour to try?

Peter_ · 23-09-2012, 17:41

The first thing they will ask is to test it using another phone that you know works as it is likely the power cut killed the phone.

philwhite100 · 29-09-2012, 15:06

I was going to try another phone as i suspected VM would tell me to try that but never got round to it and a few days later the Caller ID started to work again.