No powercut reselience (as usual)
05-08-2012, 18:25
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#1
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Inactive
Join Date: Mar 2004
Services: BB:M, TV:XL, Phone:M, Loyalty
Posts: 2,516
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No powercut reselience (as usual)
Murray about to be on the TV, and one little power outage, about a minute at most, and another all service failure on VM - and THEN we find the TV's own DVB tuner won't select!
VM Phone out, VM TV & broadband out... BT phone working.
Why do VM services always die so badly when the power blips (RM14) - haven't they heard of uninterruptible supplies, do they test to see if things will actually reboot automatically.
Ok, maybe I malign them and there may have been a bigger outage elsewhere, but it sure seems that VM services are unable to resume without an engineer going and pressing some buttons somewhere - EVERY time there's been a blip!
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05-08-2012, 20:13
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#2
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Inactive
Join Date: Jun 2009
Services: Services:
200 Mbit Gamer on Hub 3,
3x Arris V6 Boxes,
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VIP Package
Posts: 689
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Phone shouldn't cut out.. I thought its a requirement so in the event of a power cut you can contact emergency services.
Down road from me one time a
Car hit a cabinet.. While thing inside was filled with car batteries.
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06-08-2012, 00:07
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#3
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cf.mega poster
Join Date: Nov 2006
Location: West Herts
Services: Maxit + Movies/Sports HD (V6x2), BB350, Anytime Chatter. Freeview/Freesat HD, ASDA/Tesco PAYG
Posts: 1,945
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Re: No powercut reselience (as usual)
If there is a power outage in the area where your local node is located it would explain why you have lost TV & BB, as you had a momentary interruption this is the most likely cause.
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06-08-2012, 10:28
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#4
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 69
Services: Premiere Collection
Posts: 43,860
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Re: No powercut reselience (as usual)
Quote:
Originally Posted by RB2004
Phone shouldn't cut out.. I thought its a requirement so in the event of a power cut you can contact emergency services.
Down road from me one time a
Car hit a cabinet.. While thing inside was filled with car batteries.
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Depends if your phone is mains-powered (like a DECT base).
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06-08-2012, 12:31
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#5
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: No powercut reselience (as usual)
Quote:
Originally Posted by Hugh
Depends if your phone is mains-powered (like a DECT base).
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True, or is a VOIP phone (after all, even assuming their broadband service is attached to a UPS, your router probably isn't).
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06-08-2012, 13:32
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#6
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Inactive
Join Date: Sep 2006
Location: Nottingham
Services: Virgin TV XL, Broadband XL (60), Phone XL, Windows 7 Media Centre
Posts: 284
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Re: No powercut reselience (as usual)
Quote:
Originally Posted by RB2004
Phone shouldn't cut out.. I thought its a requirement so in the event of a power cut you can contact emergency services.
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I've had my VM phoneline die in a power cut before (using a basic phone) whilst the in-laws down the road had the power cut but still had BT service.
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