Superhub Thinkbroadband graph has the wrong readings

Blairhoyle · 31-07-2012, 23:33

says my SH is switched off when it isn't

Just got the new one today, checked the ping section on my SH and notice the " Respond to ICMP echo requests sent to WAN IP" has the box ticked.

that's correct isn't it? If not what else can the problem be?

babis3g · 01-08-2012, 02:42

i am guessing you have the new superhub today according from your other thread here
http://www.cableforum.co.uk/board/12...ease-only.html

Ermmm.....

What happened is now you got the new SH you also have new ip
You need go to thinkbroadband monitor web page and set up a new one (should detect your new ip automatic) and just disable this one (not delete in the case you will put back the old SH)

Blairhoyle · 01-08-2012, 08:32

Quote:

Originally Posted by babis3g

i am guessing you have the new superhub today according from your other thread here
http://www.cableforum.co.uk/board/12...ease-only.html

Ermmm.....

What happened is now you got the new SH you also have new ip
You need go to thinkbroadband monitor web page and set up a new one (should detect your new ip automatic) and just disable this one (not delete in the case you will put back the old SH)

ok thanks